Proactive Monitoring Proactive-Monitoring

Discovering you have a problem with your IT infrastructure after it has occurred is too late. Chances are you are losing money already at that point and your business operations are being disrupted.

The Proactive Monitoring services from Opus Technology monitors the performance of your devices, network and servers, such that we are alerted to a potential problem before it occurs, meaning we can address the issue and resolve immediately.

Remote Monitoring and Management

Our remote monitoring and management (RMM) service is an application that is installed on a client’s servers, PCs and network to gather and feedback critical status information in real time to our engineers.

It provides us with an initial health check for every device on a client’s network, and then goes on to monitor and report on the status of that estate, so that in turn we can report on and resolve any issues that arise. It enables us to remotely track issues, provide remote desktop monitoring and support users remotely.

Change Management and Compliance

Our Proactive Monitoring service can track IT events and log when changes are made and by whom.

It can identify non-essential software being used by staff and highlight suspicious behaviour and accidental errors to ensure the correct change management procedures are being followed and ensure compliance with ISO and FSA regulations.

How can Opus help you?

Proactive Monitoring services from Opus can enhance the overall performance of individual devices, in turn extending their serviceable life and maximising return on investment.

For more information about our Proactive Monitoring services call 03300 245 245 or send us an email.