MiContact Center Business R8.0 Review

Mitel have recently launched its latest release of MiContact Center Business, a customer engagement platform designed to deliver commercial value with integrated MiCollab Unified Communications and MiVoice Call Recording capabilities. MiContact Centre Business, formerly known as MiContact Center Workgroup/Business/Enterprise Edition, represents one of Mitel’s accomplishments in consolidating its contact centre offerings into one single platform…