Video Interview by the Institute of Customer Service
Further to Opus being awarded the Institute of Customer Service ServiceMark accreditation, the Institute interviewed members of the Opus Customer Services team and asked about the benefits we had seen from our membership.
Find out how membership of the Institute has delivered independent advice and assessment, training and networking, resulting in significant improvements in our monthly Net Promoter Score.
For more information about our customer services, call 020 8545 8545 and speak to one of the team.
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