According to a BBC news article earlier this month the NHS says it has lost millions of pounds in the last year because of the number of patients failing to turn up for appointments.
It is estimated that more than 12 million doctors’ appointments and just fewer than seven million outpatient hospital appointments are missed each year.
Our specialist team Opus Healthcare recommends that medical practices adopt a 24-hour automated telephone appointment booking and cancelling solution such as the Patient Partner product.
It allows busy patients who cannot call during open hours or cannot afford to queue during busy calling periods, to use an automated telephone service to cancel appointments if that cannot be made or are no longer required.
This is just one of a range of Surgery Communication Solutions available from Opus.
To find out more please call Opus Healthcare directly on 0800 019 6590 or click on the web chat window if displayed.