Opus launches Enterprise Business Telephony and Microsoft Teams Collaboration Suite

Opus launches Enterprise Business Telephony and Teams Collaboration – powered by Gamma

Enterprise Business Telephony for your Teams Collaboration Suite powered by Gamma

Following feedback from many of our valued customers in both the private and public sector, for businesses who don’t have a Mitel solution but want to make calls from a Teams based application, Opus also have a solution for this too in the form of business telephony and teams!

Using our Direct Routing Business Telephony service from our industry leading partner Gamma, you can now add enterprise grade telephony to your Teams collaboration suite to make and receive calls on the same platform, giving Teams a voice.

Therefore, we are excited to announce the launch of our Microsoft Teams and Gamma Integration solution.

Enjoy all your Unified Communications on a Single Platform

Powered by Gamma’s UK market leading SIP trunks, you can enjoy all of your unified communications on a single platform, with all the service and support back up that you would expect from Opus.

Enjoy all the benefits of Microsoft Teams but with enhanced call control features and carrier grade infrastructure to enable full voice capability natively into Microsoft Teams.

With itemised billing and no credit card required, you can benefit from all the features of the Gamma’s SIP Trunk Call Manager service for your voice calls with the back-up of network queuing and diverts if needed. Enjoy business phone features including Voice Mail, Caller ID, Call Menus and Location-Based Routing and Multi-Level Auto Attendants and see a single feed with all communication activity.

Contact Centre as a Service over-lay

For organisations requiring a formal or informal contact centre solution, we can over-lay omni-channel Contact Centre as a Service (CCaaS) solutions, enabling agents to work from any location as part of a sales or support team.

Carrier Grade Communications

Fully managed resilient service with SLA’s

QoS (Quality of Service) for voice calls

Time of day, day or date call routing

Hunt groups, call queuing, call distribution

Advanced call reporting and analysis

Fraud detection and overspend alerts

Partner with Opus for Superior Enterprise Service and Support

At Opus we are uniquely positioned to integrate, deliver and support best of breed technologies.  With 28 years of experience, we are well placed to bring a wealth of systems integration and project delivery experience to the market, all backed by caring personalised service and dedicated support.

As a Silver Microsoft Partner and Platinum Gamma Partner, you are in safe hands when it comes to your telephony and Teams integration solution.  We will advise you on the best solution for your business and tailor your communications and collaboration support needs to ensure you receive the end to end solution that you need with one single point of contact for customer service, account management, technical support and billing.

For more information call us 0800 316 7566 or fill out the form below and we will contact you.