Opus Achieves ISO 9001 Certification
Opus Telecoms recently achieved ISO 9001 Certification for the provision of telecommunications equipment, systems and services, including design, engineering, stocking and distribution, installation, commissioning and support.
ISO 9001 is the internationally recognised standard for managing the quality of service provided by a business. It is based on a number of principles that go hand in hand with good business practice. These include focusing on customers (involving all people that affect the business), doing things systematically and continuously looking for ways to improve.
Opus decided to focus on attaining the ISO 9001 because its main purpose is improving the quality of service delivered to customers. Many months were spent reviewing our processes and ensuring we worked within the guidelines set. We will endeavour to pass future internal audits to ensure we continue at this high level and continually strive to improve our processes to ensure they are fit for purpose.
For more information about this or any of our new items please call us on 0800 316 7566.