Opus and Mitel to speak at the London & Kent PIE Benchmarking Group Quarterly Meeting
We are pleased to announce that Opus will be speaking at the London & Kent PIE Benchmarking Group quarterly meeting on Friday 22nd July 2016.
The London & Kent PIE Benchmarking Group is a group of medium and large housing associations that aims to enable its members to improve performance by comparing policies and processes amongst each other. The group serves as a best practice forum, allowing its members to identify examples of best practice and learn from the best performers.
Opus Telecoms Housing Associations Specialist Tim Frost, will be joined by Mitel’s Global Product Marketing Manager Tim Kimber, to examine different customer engagement strategies for the housing industry. During the session they will look at the technology around contact centres and demonstrate how it can deliver consistent customer service at all times and across all channels.
Tim Frost will also talk about the value that Opus brings to the housing sector by giving real life examples of successful technology deployment in organisations including Nottingham Community Housing Association, Genesis and Poplar Harca.
Read our latest case study: Opus realises potential in Mitel Phone Systems for Large Housing Association
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