Training
Services

Training services after installation

Opus Telecoms provide a full range of training services to support you after the installation of your communications solution. We encourage training as it increases staff confidence, motivation and competence, which in turn improves overall call handling, employee productivity and customer service levels.

Return on investment

When investing in new technology and equipment it’s essential users are trained efficiently, so you can fully observe the benefits of your communications solution. This means you’ll be able to ensure your infrastructure is fully optimised quicker, providing both a return on investment for your business and a quality user experience for your customers and employees.

Meeting unique requirements

We understand you’ll have unique training services requirements so we offer a range of options that include classroom based training, on-site training and remote training.

We also provide basic user training for new staff, system administrator training for specific telephone systems and computer application training such as call logging, recording or CTI.