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Gamma Horizon Collaborate

A complete unified communications experience for your business

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A true Unified Comms experience

Gamma’s cloud-based Horizon Collaborate from Opus offers instant messaging, presence, voice, video, desktop and application sharing.  Compatible with Windows, Mac, Android and iOS, it enables employees to access business communications and collaboration services from their device and location of choice.

Horizon Collaborate fully integrates with Horizon hosted PBX service and supports all the features and functionality of the telephony service for a true unified communications experience.

Effective communications for business success

In today’s world, businesses need to be agile to respond to customers quickly, day or night, and employees need to be equipped to handle a constant flow of queries across multiple channels. In this digital age, faster response times can be a key differentiator, helping you stay ahead of the competition and stand out in a crowded market.

New call-to-action

Effective communications for business success

In today’s world, businesses need to be agile to respond to customers quickly, day or night, and employees need to be equipped to handle a constant flow of queries across multiple channels. In this digital age, faster response times can be a key differentiator, helping you stay ahead of the competition and stand out in a crowded market.

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Personalise how you communicate with Horizon Collaborate

Horizon Collaborate from Opus lets you connect your office phone to your preferred business device. It works seamlessly with the Horizon service and mobile client to ensure that you can control your user account and handle calls efficiently, wherever you are. The Horizon Desktop Client provides a seamless way to interact with Horizon and using existing devices you can reduce the cost of entry to a hosted solution, as well as minimising telephony costs incurred whilst on the move or in different locations.

This is also an ideal bolt-on for users who often work remotely or who are regularly on the move with access to WiFi (e.g. in hotels).

  • Reduce the cost of entry to an IP hosted service by using the desktop client as a soft phone and simply adding a headset.
  • Reduce telephony costs when on the move or in temporary access points such as hotels, coffee shops and customer premises.
  • Monitor your favourite contacts’ Presence status to check their availability to take calls or to communicate with you.
  • Send an Instant Message to get an immediate response from a colleague when their Presence status tells you it might not be convenient for them to take a voice call.
  • Connect customers who use other messaging services to your company so you can quickly communicate with them and build a new route for direct customer support.
  • Directly control your user account to implement Call Forwarding, Do Not Disturb or other call features.

Features of Horizon Collaborate

Horizon Collaborate from Opus is available with a vast array of features to enhance your business:

  • Multi Media – Leverage media services such as instant messaging, voice, video, desktop/application sharing and more.
  • Any Device, Anywhere – Enable users to access business communications and collaboration services from any device – whether Windows, MAC, Android and iOS, no matter where they are.
  • Flexible Working – Enable staff to work flexibly, whether that be hot-desking or mobile/home working
  • PBX Serviced – Enjoy full integration with your Horizon hosted PBX service to benefit from a truly unified communications experience.
  • Presence – Horizon Collaborate shows an always-on personal status that helps define the best way to communicate with colleagues.
  • Video Calling – Create a stronger collaborative experience using visual communication from mobile or desktop app.
  • Welcome (Multi-)Party – Deploy Horizon Collaborate’s My Room feature, an instant fully managed conferencing space for voice, video and sharing for quick multi-party collaboration.
  • Enhanced Voicemail – Play a Voicemail message from your desktop, save it or forward a copy to your entire team.
  • Hot-Desking – Use your number and preferences on any enabled phone in your company with Hot-Desking.
  • Home Worker – Home Worker lets you take your profiles and settings to your home office.
  • Remote Office – Use your number and profile on any phone, anywhere with Remote Office.
  • Never Miss a Call – Never miss a call with One Number Anywhere and Sequential Ringing.
  • Call Notify – Keep track of important calls with Call Notify by Email.
  • Call Recording – Use Call Recording for audit trails, compliance or training purposes.

Horizon Collaborate Benefits

Employee Productivity

Transform how quickly and efficiently information is shared, satisfying customers’ demands more quickly as well as increasing employee productivity.

Greater Functionality

Replace multiple comms products with a single UC package to drive down IT costs and increase functionality.

Improved Experiences

Improve employee experience and engagement by giving them access to a range of multi-channel communications.

Instant Communications

Provide comms tools that permit users to find the right person in an instant, enhancing decision making and efficiency.

Next Gen

Cater for Millennials and Gen-Z who are set to become the largest generation in your workforce and expect any technology to be fast, accessible and on-demand.

How can Opus help?

As a Gamma Platinum Partner our experienced team can design, deliver and support a productivity enhancing Horizon Collaborate solution for your business to provide a truly unified communications experience to your workforce.

Follow the links below for more information or call us on 0800 316 7566 for help and advice.