Mitel Software Assurance

Protect and enhance the long-term value of your Mitel Communications investment

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Simplify support for your Mitel communications

Staying up to date with software releases, fixes and technical support keeps your communications system running smoothly. Mitel Software Assurance and Support is a software support package that protects your Mitel communications investment by providing ongoing technical improvements and knowledgeable support.

Helping Mitel Users Achieve More

Our aim is help organisations succeed and thrive by providing purpose driven technology backed by engineering excellence and a personalised customer service experience. Discover what you can achieve with Opus as your Mitel Platinum technology partner.

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Helping Mitel Users Achieve More

Our aim is help organisations succeed and thrive by providing purpose driven technology backed by engineering excellence and a personalised customer service experience. Discover what you can achieve with Opus as your Mitel Platinum technology partner.

New call-to-action

Mitel Software Assurance and Support

As a Mitel Platinum Partner, Opus is qualified to offer and deliver Mitel Software Assurance and Support (SWAS) at highly competitive rates.

A Mitel SWAS subscription on Mitel software products entitles Mitel Partners like Opus, on behalf of the customer, access to new software releases, updates, and Mitel’s technical support resources.

Standard SWAS is Mitel’s core software support offering, which includes access to new software releases, updates, technical support services during normal business hours, and online knowledge base and information.

Premium SWAS is Mitel’s enhanced software support offering extending Standard SWAS, with 24/7 technical support coverage.

Mitel Software Assurance and Support has been mandatory for customers to help optimise the performance and value of their Mitel Unified Communications (UC) solution. It delivers excellence in software support, providing access to software updates and new functionality, and ensures that our experienced and highly trained engineers are backed by Mitel’s highly skilled technical support resources.

Mitel Platinum Solutions Partner

Enjoy Operational Efficiency

Take advantage of ongoing service improvements and maintain your operational efficiency and availability with the proactive operational and performance management tools included with Mitel’s Software Assurance Program.

Facilitate Digital Transformation

Your communications network is the foundation for your digital transformation. Stay current with the latest releases and security adjustments. Utilise performance, monitoring and management tools to optimise your system.

Protect Your Investment

Maximise the investment you’ve made in your communications network and reduce risk against your IT assets by staying current on releases, optimising your communications network and monitoring for irregular performance.

Key Benefits

  • Keep-up-to-date on latest supported software
  • Take advantage of new features
  • Address system issues through software updates/fixes
  • Enable proactive fault reporting and performance monitoring
  • Access skilled Mitel technical support resources

Why partner with Opus for your telephone system?

  • We have over 27 years experience of designing, delivering and maintaining telephone systems
  • We are a Mitel Platinum Partner for on-premises, hybrid and cloud based solutions
  • We are a Gamma Platinum Parter for the Horizon hosed
  • We are one of the largest 8×8 cloud telecoms partners in the UK
  • Our in-house engineering team is trained to the highest levels with all of our vendor partners

Follow the links below for more information or call us on 0800 316 7566 for help and advice.