Careers at Opus

Be a part of the winning team at Opus

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Careers at Opus

Our strength is in the quality and loyalty of its people, many having been with the company since it was founded in 1992.

The company aims to attract, develop and retain the industries most talented people. With continual success and year on year organic expansion, we offer many exciting opportunities for the right people.

If you are interested in any of the positions below, please send your CV for consideration to careers@opustech.co.uk

Opus is a company that:

  • Is an equal opportunities employer
  • Invests significantly in staff development
  • Offers flexibility for career progression
  • Encourages new ideas to improve the business
  • Rewards and recognises high achievers in all parts of the business
  • Welcomes ambitious people who share our passion and have a “can-do” outlook
  • Promotes a vibrant, competitive, and collaborative sales environment

Individual applicants only please

[No agencies]

We already have a preferred suppliers list.

Current job vacancies

Click on the roles below to view the job descriptions…

We are currently recruiting for a highly motivated and driven individual who will be responsible for managing our SME/mid-market projects.

Job Role:

  • You will have exposure to all of our solutions including Mitel, Horizon, 8×8 and Microsoft Teams
  • You will ensure that the project deliverables are on time, within budget and at the required level of quality.
  • Owns the project delivery end to end and never abdicates responsibility to other departments without agreed transfer of ownership.
  • Creates and executes project work plans and revisions as appropriate to meet changing needs and requirements.
  • Ensures project documentation are complete, current, and appropriately stored.
  • Identifies resources needed and assigns individual responsibilities to meet agreed timelines and milestones.
  • Strong review of deliverables prepared by pre-sales team with client, agreeing project baselines.
  • Minimizes our exposure and risk on projects at all times.

This is a permanent position with strong career potential, allowing the successful candidate to develop their project management skills

 

Required Skills

The candidate will have at least 3 years’ experience in Telecommunications with ideally some Project co-ordination or Provisioning experience

    • Prince2 Foundation
    • Prince2 Practitioner (preferable)

Plus, experience and knowledge in;

      • PBX knowledge – Mitel preferred
      • Cloud Solutions – i.e. 8×8/Gamma Horizon
      • Microsoft Teams
      • IT Microsoft office proficient.
      • You must also possess an excellent thorough fault process mentality to correctly evaluate calls.
      • Self-reliance on technical abilities and knowledge. A very capable mind-set and full ownership qualities to see a fault through to the end, a desire to complete each issue to complete resolution and satisfaction even if this continues outside of your working timeframes.

Professional Qualities

  • Strong communication skills; effective with colleagues and clients;
  • Highly motivated and can work independently as well as with the team;
  • Reinforces policies, company values and mission statement;
  • Organised and able to address issues as appropriate;
  • Interacts with clients in a manner which reinforces credibility and trust;
  • Maintains consistent service and delivery standards for clients;
  • Passion for achieving measurable high standards;
  • Represents the company brand in the right manner.

 

A full job description is available on request.

If you are interested in applying and would like to join our friendly and ambitious team, please send us your CV to careers@opustech.co.uk

We are currently recruiting for a highly motivated and driven individual who will be responsible for further developing our business’ Microsoft Cloud practice.  With a specific focus on technical project delivery of Microsoft Teams and its associated 365 components, complementing our Microsoft Cloud Solutions Provider practice combined with our extensive pedigree as a unified communications provider.

As a Senior Project Engineer, you will be responsible for leading technical delivery excellence in Microsoft Cloud projects.  The individual will become a technical champion of the MS Teams product.

This is a permanent position with strong career potential, allowing the successful candidate to develop to team leadership and management.

Required Skills

The candidate will have at least 4 years’ experience in Microsoft service delivery and strong skills as follows:

  • Able to design, deploy, implement, and manage;
    • Microsoft Teams; Microsoft Phone System / Business Voice / direct routing
    • Microsoft Office 365 suite: Exchange online, SharePoint, OneDrive
    • Active Directory
  • Experience in;
    • Windows Server 2016 / 2019
    • PowerShell
    • File, Print, IIS and general server technology experience
    • Azure AD Sync & ADFS authentications methods including MFA
    • DNS – external and internal
  • MCSA, MCSE or other relevant MS Certifications are very desirable
  • Intune experience would be highly advantageous
  • Knowledge of the Azure Platform
  • Understanding of networking concepts: VLANS, QoS, Spanning tree, trunking

Professional Qualities

  • Enthusiasm for excellent hands-on technical delivery;
  • Strong communication skills; effective with colleagues and clients;
  • Advocates team approach;
  • Reinforces policies, company values and mission statement;
  • Mentors and motivates junior staff;
  • Organised and able to address issues as appropriate;
  • Interacts with clients in a manner which reinforces credibility and trust;
  • Maintains consistent service and delivery standards for clients;
  • Passion for achieving measurable high standards;
  • Represents the company brand in the right manner.

A full job description is available on request.

If you are interested in applying and would like to join our friendly and ambitious team, please send us your CV to careers@opustech.co.uk

Opus Technical are looking for ambitious sales people to join the New Business Lead generation team – working from our COVID compliant modern office, 5 minutes from Reigate station.

As a New Business Consultant, you will be developing your consultative sales skills and learning about communication software in order to convince Private and Public sector organisations across the UK that our solutions and support really are the very best in the market.

We are looking for experienced Business to Business Telesales professionals to join our expanding enthusiastic inside sales team. This is a key role for Opus’ continued growth, we need sales people who want to not only succeed as individuals in this role but help us shape and develop the New Business team of the future.

In return we offer you a career path into Field Sales/ Account Management or New Business Team Leader within a supportive environment, competitive salary and all the incentives and perks of being in sales

Full job description and salary is available on request

If you are looking to sell a solution and service you can believe in please send your CV direct to Lesley Edwards:  l.edwards@opustech.co.uk

We are currently looking for experienced Mitel support engineers who are interested in joining our growing Technical Support team.

Candidates must have had experience of working on a support desk and a minimum of 4 years industry experience, be PABX and Network Hardware/Software Applications trained, IT Microsoft office proficient and PC literate, with experience of carrying out IP-based installations.

Candidates should understand LAN/ WAN/SIP Fundamentals, preferably at CCNA or CTP level and possess an excellent thorough fault process mentality to correctly evaluate calls, together with self-reliance on their own technical abilities and knowledge.

Candidates must have experience of managing escalations, working closely with the manufacturers to achieve a successful resolution. They should be able to demonstrate focused customer care skills, both on site and remotely, clear direction setting and a methodical work ethic.

Candidates must have strong communication skills, be well presented with a flexible positive attitude and good proactive problem solving skills. They require a good telephone manner, the ability to communicate verbally and in writing in a professional way and possess the ability to understand the point of view of other departments and put own point of view clearly. They should also be good at keeping other departments in the picture and flagging up potential problems.

Personal skills required

  • The ability to work well in teams, be a pleasant/helpful/optimistic self-starter, requiring minimal supervision.
  • Highly motivated with a positive can-do attitude and strong work ethic
  • Willingness to learn new technologies through both self-study and company funded study
  • Well-organised and strong on follow up.
  • Punctual with a good attendance record.
  • Strong on conflict resolution and problem solving ability.
  • A very capable mind-set and full ownership qualities to see a fault through to the end, with a desire to complete each issue to complete resolution and satisfaction even if this continues outside of standard hours

Technical skills required

  • MiVB (3300) (MCP or MCS Level ideal)
  • MiCollab (MCP or MCS Level ideal)
  • MiCCM (MCP or MCS Level ideal)
  • SIP & IP Routing knowledge
  • MiCloud Experience (UCaaS)

A full job description is available on request.

If you are interested in applying and would like to  work with in our friendly team, please send us your CV to careers@opustech.co.uk

Due to ongoing expansion of our high performing project management team, we are looking for an ambitious Project Provisioning Coordinator.

With an eye firmly on process and detail you will be responsible for the validation and management of allocated projects and cases as well as daily management of the team inbox, management of project provisioning queries and change requests and completing ad hoc internal projects as required.

Key accountabilities for this role include:

  • Managing and implementing changes for customer’s managed services according to SLA’s
  • Co-ordination of projects implementing Network Services
  • Managing group email inbox
  • Maintaining effective communication with all customers/suppliers and partners
  • Ensure good knowledge of all supplier portals and communication processes

Skills and Attributes

We are looking for a self-starter with a can-do attitude, who ideally has a minimum of 1 years experience within telecoms and/or customer services.   You will be PC literate using Microsoft Office and preferably have had some exposure to databases.  With strong communication skills both written and verbal you will be someone who can work both in a team and autonomously.

A full job description is available on request.

If you are interested in applying and would like to  work with in our friendly team, please send us your CV to careers@opustech.co.uk

Now is a great time to join our expanding Tech business as Junior Project Engineer in our high performing engineering team.  We are looking for someone who is passionate about all things tech and has a willingness to learn and work towards becoming a fully-fledged Project Engineer.

As a Junior Project Engineer you will work closely with our engineering and project management teams. You will be exposed to and gain further experience in the following areas:

  • Supporting Project Management Team technically on Projects
  • Supporting other Project Engineers on Projects as a seconded resource
  • Installation and programming of both cloud based and physical (where necessary) communications platforms and application software, at both the customer premises and remotely
  • Effective liaison with customers, Networks and 3rd parties involved
  • Maintenance diagnosis/replacements for hardware and/or software
  • Remote technical support to customers for system & software related queries
  • Remote programming for additional works and system related changes
  • End User training for hardware and software products installed
  • Internal/External cabling installation, terminations & testing (where necessary)

Although no formal industry qualifications are required, it is essential that you have some experience in delivering telephony at an entry level at least. You must also have a keen appetite for learning and working in a tech/engineering environment. You must want to roll your sleeves up from the very start and get stuck in.

You will be PC literate using Microsoft Office and must hold a full UK driving license as there will be travel to off-site locations.

It is essential that you have strong communication skills both written and verbal and are a self-starter who can work both in a team and autonomously.

A full job description is available on request.

If you are interested in applying and would like to  work with in our friendly team, please send us your CV to careers@opustech.co.uk

We are always interested in hearing from experienced Mitel project engineers who are interested in joining our ever-expanding team.

Candidates must have necessary skills on installation, programming & commissioning of enterprise solutions working with the client, projects and pre-sales teams and effective liaison with any 3rd parties.

Candidates must have a minimum of 4 years industry experience, be PABX and Network Hardware/Software Applications trained, IT Microsoft office proficient and PC literate, with experience of carrying out IP-based installations.

Candidates should understand LAN/ WAN/SIP Fundamentals, preferably at CCNA or CTP level and possess an excellent thorough fault process mentality to correctly evaluate calls, together with self-reliance on their own technical abilities and knowledge.

Candidates must have experience of managing escalations, working closely with the manufacturers to achieve a successful resolution. They should be able to demonstrate focused customer care skills, both on site and remotely, clear direction setting and a methodical work ethic.

Candidates must have strong communication skills, be well presented with a flexible positive attitude and good proactive problem solving skills. They require a good telephone manner, the ability to communicate verbally and in writing in a professional way and possess the ability to understand the point of view of other departments and put own point of view clearly. They should also be good at keeping other departments in the picture and flagging up potential problems.

Personal skills required
  • The ability to work well in teams, be a pleasant/helpful/optimistic self-starter, requiring minimal supervision.
  • Well-organised and strong on follow up.
  • Punctual with a good attendance record.
  • Strong on conflict resolution and problem solving ability.
  • A very capable mind-set and full ownership qualities to see a fault through to the end, with a desire to complete each issue to complete resolution and satisfaction even if this continues outside of your working timeframes.
Technical skills required
  • MiVB (3300) (MCP or MCS Level ideal)
  • MiCollab (MCP or MCS Level ideal)
  • MiCCM (MCP or MCS Level ideal)
  • SIP & IP Routing knowledge
  • MiCloud Experience (UCaaS)
  • VMWare/VSphere experience HP or Cisco routers & switches knowledge
  • LAN & WAN Fundamentals & Networking Experience

Please send your CV to careers@opustech.co.uk.

We are currently interested in hearing from experienced Mitel Sales Professionals who are looking for a new opportunity. With vacancies in our Hitchin office covering Hertfordshire, Buckinghamshire, Northamptonshire, Bedfordshire, Cambridgeshire, Suffolk and Essex, together with our London City office, now is a great time to join our growing business.

We are looking for self-starting individuals with a high level of personal motivation, the ability to communicate at all levels and empathise with clients from CEO to post boy. Applicants must be able to:

  • Handle any company generated opportunities with diligence and professionalism.
  • Understand and sell the benefits of our technical solutions to clients.
  • Build and maintain client relationships.
  • Maintain proper client and prospect records and database.
  • Work responsibly and professionally with other teams and departments.
  • Represent the company in a professional courteous and dignified manner.

Candidates must possess a positive outlook, ability to work well in teams, be driven/pleasant/helpful/optimistic, require minimal supervision and have an empowering attitude.

We offer competitive on-target earnings and provide successful individuals the opportunity to grow and develop both individually and as team managers.

Please send your CV to careers@opustech.co.uk.