The Opus Story
Established in 1992, Opus are an independent, privately owned technology provider, delivering end-to-end communications, collaboration, contact centre, mobile, IT, document and security solutions to public and private sector organisations across the UK and beyond.
Working together with our industry leading partners, our purpose is to enable businesses to succeed and thrive by providing best-of-breed, tailored technology all backed by world class service and support.
Founded in 1992
Founded in 1992, by our Chief Executive Michael O’Donnell, Opus continues to go from strength to strength but still with the ethos of a caring, customer centred business where our people are at the heart of everything we do and are encouraged to grow and thrive in a supportive environment.
Executing the vision of our CEO
Our goal is to provide customer service excellence
Today at Opus, our goal is to understand our client’s strategic direction and create a tailored technology roadmap to support them on their journey with the help of our team of highly qualified solution designers, engineers, project managers and account managers in the UK.
All of our services are backed by an accreditation with the Institute of Customer Service which guarantees customers receive superior and consistent service and support at all times. If they ever experience a problem with the support they are given our escalation process is published on our website with names and contact numbers of who you can talk to – right up to our CEO Michael O’Donnell.
What sets us apart?
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
We are technology agnostic and only deliver a business outcome driven approach.
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
Our strong sense of purpose
OUR CORE VALUES
We have five core values instilled across our business.
OUR MISSION AND VISION
We have a clear mission, vision and brand promise.
Here's what our clients say
Our fully integrated service offering
All encompassing private and cloud unified comms solutions.
Fully managed, cloud based omni-channel contact centre solutions.
Complete business mobile solutions inc. device management and call recording.
Market leading outsourced IT, Microsoft and cyber security solutions.
Connectivity solutions including internet, SD WAN, MPLS, voice & connectivity.
Document management systems and managed print services.