Our Story

Established in 1992, Opus is an independent, privately owned and financially secure technology provider, delivering end-to-end communications, collaboration, contact centre, mobile, IT, document and security solutions to public and private sector organisations across the UK and beyond.

Working together with our industry leading partners, our purpose is to enable businesses to succeed and thrive by providing best-of-breed, tailored technology all backed by world class service and support.

Click here to read our full story.

Our Aim

To be the most successful
independent technology provider
in the UK

Our Mission Statement

think strategically
act with integrity
deliver purpose driven technology
surpass expectation

Our Values

Our values are part of our DNA. They guide the way we work with our customers, business partners and with each other.

Aim High and Think Big

We value staff that are driven to succeed and who help our customers succeed. We always look for the bigger picture, think strategically and understand what customers are trying to achieve today, what the wider influences are and what is likely to happen in the future.

Keep Learning

Innovation is relentless and so is our desire to increase our capabilities and grow the talent within our organisation. This means seeking out new challenges, encouraging staff development and learning from our mistakes. We share what we learn with our colleagues and customers.

Work Together

Everybody in every department has a role to play and a voice to be heard. We succeed only by working as a team, acting as a family and collaborating with each other. We use our capabilities and talent to constantly improve the service we offer our customers.

Respect Each Other

We show respect for and value all individuals for their diverse backgrounds, experiences, styles, approaches and ideas. We listen to others to gain understanding and insist our employees act with integrity and respect themselves, their teams and their customers.

Make it Personal

What we do at Opus is personal to us, as is the service we offer our customers. We take ownership of issues, say what we mean and deliver on our promises. We are big enough to support our customers but small enough to provide a personalised and individual service.

Never Ever Give Up

Above everything else, we value hard work and persistence amongst our team. We never, ever give up when solving problems and everyone in our organisation is encouraged to go the extra mile in support of our customers. Our aim is always to surpass expectations.

Our customer promises

We are easy to deal with, do what we say and deliver what we promise

We deliver value as a technology partner

We provide a personalised customer experience with consistent and proactive account management

We provide guaranteed satisfaction

Our People

Our employees are the lifeblood of our business and we are proud of the passion, enthusiasm, drive and determination each and every member of the team displays on a daily basis.  Together, we work as a team so everyone has the opportunity to really make a difference.

Our Board of Directors

Strong leaders listen, inspire, motivate, gives direction and set common goals to aspire to.  Get to know our Board of Directors and wider Senior Management Team here.

Michael O'Donnell

Michael O’Donnell
Chief Executive Officer

Michael O'Donnell

Michael O’Donnell
Chief Commercial Officer

Chris Terry

Chris Terry
Chief Operations Officer

Stephen Brown

Stephen Brown
Service Delivery Director

Our Partners

We only partner with trusted and industry leading technology partners with whom we have developed strong relationships, working close to deliver best of breed technology solutions and services that provide our customers with tailored technology with purpose. Here are our strategic partners:

Mitel Platinum Partner
Microsoft Gold Partner
Gamma Platinum Partner
8x8 Partner
Direct EE Authorised Service Provider
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Our Environment

The world we live in is important to us and we recognise that no matter how large or small the change, we can help to make an impact.

Charity
Community
Supporting charities
Supporting the community
Recycling
The Future

As Opus it has always been a centre value to ‘give back’ by supporting a number of charities each year, chosen by our staff.

Click here to find out more about the charities we support.

Whilst we’re doing everything we can for our community, we make sure any resources we use such as electricity, energy and fuel are offset every year to remain carbon neutral.

We recycle our office waste and ensure that we use paper and other resources responsibly, as well as disposing of old equipment in line with current legislation to reduce emissions.

We remain committed to reducing our environmental footprint and meeting expectations of sustainability. Read more about our environmental sustainability policy by click on the link below.

Environmental Sustainability Policy 5013 Ver 7

Our Customers

We value the partnerships we have with our customers so are sharing stories of just a few below.
For more examples of customers similar to yourselves please get in touch.

Allsaints
Conservatory Outlet
Unite The Union

Working at Opus

Fostering a team ethos

Our culture is extremely important to us.  We want our people to be happy to come to work and enjoy what they do within an inclusive team.  Being part of our team doesn’t just mean all work and no play though.  We hold many team building and social events throughout the year where we can all come together and have some fun.

Highlights in our calendar include our Christmas Party where partners are invited and our Children’s Christmas Party where our Opus kids get to meet Santa in person to collect a gift.  We also hold team and company events on a regular basis and are definitely fans of a good old fashioned quiz or two!