Opus deliver outstanding customer experience every single day
We pride ourselves on delivering a consistently outstanding customer experience and hold the Service Mark accreditation from the Institute of Customer Service. We are the only Managed Service Provider in the UK to have been awarded this.
As a business we are a customer-driven and service-led technology provider, and our 2% customer churn rate reflects this. Opus focus on delivering tailored technology with purpose and building long-term partnerships together with our clients.
Current Performance Metrics
We were awarded the Best Companies award
We have five core values instilled across our business.
MISSION AND VISION
We have a clear mission, vision and brand promise.
What sets us apart?
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
We are technology agnostic and only deliver a business outcome driven approach.
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
We work with the following partners
We partner at the highest levels with a select number of service providers. This means our engineers are certified to the highest standards and we have the specialist knowledge required, to support customers during the design, delivery, and ongoing support of their technology services.
Read our live client feedback
Our Industry Accreditations
Information Security Management
Our fully integrated service offering
All encompassing private and cloud unified comms solutions.
Fully managed, cloud based omni-channel contact centre solutions.
Complete business mobile solutions inc. device management and call recording.
Market leading outsourced IT, Microsoft and cyber security solutions.
Connectivity solutions including internet, SD WAN, MPLS, voice & connectivity.
Document management systems and managed print services.