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TELECOMS SOLUTIONS
PRIVATE UNIFIED COMMUNICATIONS SOLUTIONS
Private unified communications solutions are hosted on-premises or within a dedicated private cloud environment.
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On premise, highly secure business telephony solutions
We provide a wide range of private unified communications solutions that help increase productivity, streamline process and enable your organisation to operate more efficiently as well as improving customer experience. Our private unified comms solutions have a wealth of easy to use features hosted in your own private and highly secure area on premise, in managed Infrastructure as a Service (IaaS) or in the future, the public cloud.
Benefit from the additional security benefits that private unified communications solutions can offer
Private unified communications provide greater control over data security and privacy. Sensitive information, such as financial data, intellectual property, and confidential communications are better protected in a private environment compared to public cloud solutions.
Our range of private unified communications solutions enable businesses to implement fully customised security measures and protocols to meet their specific needs, ensuring compliance with industry regulations and standards.
Private unified comms solutions can be tailored to unique business requirements
With private unified comms, businesses have the ability to integrate with existing business applications and systems seamlessly. Custom features and functionalities can be developed to enhance workflow efficiency and support specific business processes.
Dedicated infrastructure and resources minimise the risk of downtime and performance issues that can occur with shared public solutions. This is particularly important for businesses that rely heavily on uninterrupted communication for their operations.
We work with the following partners
We partner at the highest levels with a select number of service providers. This means our engineers are certified to the highest standards and we have the specialist knowledge required, to support customers during the design, delivery, and ongoing support of their technology services.
Added security benefits of private unified communications solutions
- Truly private infrastructure
- Controlled software upgrades in the time convenient for your business. No unplanned downtime or unwanted feature releases
- Ultimate control over security – ring-fence your communications infrastructure to comply with the highest security standards or align with your own organisational security policy.
- Flexibility on where to host – in your own data centres, in Opus-managed voice-grade IaaS or the public could compute platform of your choice.
Private unified communications solutions offer added flexibility
- Flexibility on how to buy – both capex and opex options available.
- Flexibility on the management of the underlying infrastructure – fully managed by Opus or partly or fully provided and managed by you.
- Infinite integration options. As the platform is yours, and only yours, you are not constrained by what and how to integrate it with complimentary applications, legacy communications systems or your wider range of business applications.
- Ultimate reliability and resiliency potential. Remain unaffected by large-scale outages of various public cloud vendors, or even the Internet network altogether – this is a no brainer if the communications are absolutely critical to your business.
Delivering a world class customer experience
Opus pride themselves on delivering an outstanding customer experience and hold the Service Mark accreditation from the Institute of Customer Service. We are the only Managed Service Provider in the UK to have been awarded this. We are a customer-driven and service-led technology provider, our 2% customer churn rate reflects this. Opus focus on delivering tailored technology with purpose and building long-term partnerships together with our clients.
Reasons to choose private over hosted and cloud solutions
Go private if:
- Control and security are of paramount importance
- Communications are critical to your business and you require the highest levels of resilience. Gain independence from all public service providers – even the internet itself.
- Shared Cloud services simply cannot provide you with the level of flexibility your business requires.
- You prefer to buy your technology outright, as opposed to paying for a subscription.
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Frequently Asked Questions - Private Unified Comms
Private Unified Comms is dedicated to one organisation, offering greater control and customisation. Public UCaaS is shared across users and managed by a provider, offering scalability and lower upfront costs.
Private Unified Comms gives full control over data, allowing custom security policies, compliance configurations, and integration with internal systems. This option is ideal for regulated industries.
Private Unified Comms is best suited to business with strict compliance needs, high call volumes, or bespoke integration requirements such as legal, healthcare, and financial services.
A private UC platform provides full control over features, integrations, call routing, security, and system management. The team of Telecoms consultants at Opus will customise the private UC environment to meet your unique operational needs.
Not necessarily. A private UC solution can be hosted in your own data centre or in a private cloud environment, offering flexibility without sacrificing control.
Why do clients choose to partner with Opus?
OUTSTANDING CUSTOMER
EXPERIENCE
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
COMMITTED
TO HIGH
STANDARDS
Our world class expertise is delivered by our internal teams and best of breed tech partners.
FULLY TAILORED
STRATEGIC
SOLUTIONS
We are technology agnostic and only deliver a business outcome driven approach.
CONSISTENT
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
Our fully integrated service offering
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Reigate Office
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
London Office
60 Cannon Street
London
EC4N 6NP
Hitchin Office
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL