Record all Mobile calls and SMS messages across devices
Mobile Voice Recording (MVR), also known as Mobile Phone Recording, is a highly secure way of recording both mobile calls and texts that are made and received on business mobile devices without the need for users to activate any third-party applications.
More about our mobile voice recording solution
Available as hosted, on premise or as a hybrid solution, our Mobile Voice Recording solution is designed to boost users productivity whilst providing a highly secure environment to log, track and record mobile calls across your organisation while making sure your business remains compliant with the latest regulations.
Whether you work in an industry legally required to record and store certain business conversations, or whether you want to follow best industry practices to protect your brand, deliver a higher customer experience and be fully compliant, Mobile Voice Recording is implemented by many mid-market and enterprise level organisations across the UK.
Mobile Voice Recording is flexible and fully customisable and managed in one easy to use centralised portal
You can track and manage all your incoming and outgoing mobile calls at the touch of a button. Added to your existing business mobile tariff, Mobile Voice Recording is delivered by the same network and simply bolted on as a monthly charge.
The business benefits of Mobile Phone Recording
Mobile Voice Recording is a legal requirement for the finance industry
Delivering a world class customer experience
Opus pride themselves on delivering an outstanding customer experience and hold the Service Mark accreditation from the Institute of Customer Service. We are the only Managed Service Provider in the UK to have been awarded this. We are a customer-driven and service-led technology provider, our 2% customer churn rate reflects this. Opus focus on delivering tailored technology with purpose and building long-term partnerships together with our clients.
Why do clients choose to partner with Opus?
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
We are technology agnostic and only deliver a business outcome driven approach.
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
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Our fully integrated service offering
All encompassing private and cloud unified comms solutions.
Fully managed, cloud based omni-channel contact centre solutions.
Complete business mobile solutions inc. device management and call recording.
Market leading outsourced IT, Microsoft and cyber security solutions.
Connectivity solutions including internet, SD WAN, MPLS, voice & connectivity.
Document management systems and managed print services.