Menu
Call us: 0800 3167566
Call us: 0800 3167566
TOGETHER – MOBILE RANGE
Record incoming and outgoing mobile calls and SMS messages from mobile devices across your organisation.
Mobile Voice Recording (MVR), also known as Mobile Phone Recording, is a highly secure way of recording both mobile calls and texts that are made and received on business mobile devices without the need for users to activate any third-party applications.
Available as hosted, on premise or as a hybrid solution, our Mobile Voice Recording solution is designed to boost users productivity whilst providing a highly secure environment to log, track and record mobile calls across your organisation while making sure your business remains compliant with the latest regulations.
Whether you work in an industry legally required to record and store certain business conversations, or whether you want to follow best industry practices to protect your brand, deliver a higher customer experience and be fully compliant, Mobile Voice Recording is implemented by many mid-market and enterprise level organisations across the UK.
You can track and manage all your incoming and outgoing mobile calls at the touch of a button. Added to your existing business mobile tariff, Mobile Voice Recording is delivered by the same network and simply bolted on as a monthly charge.
Calls and texts are recorded from any mobile device, with no need for the user to implement call recording software.
Recorded calls and texts are routed directly through the network and have no impact on the user or call quality.
Because users don’t need to use a third party, there is little risk of calls going unrecorded or non-conformance.
Mobile Voice Recording records and stores all calls and SMS which significantly reduces the risk of an FCA penalty.
Calls and SMS are seamlessly recorded across all devices and operating systems.
All calls and SMS are stored in a highly secure and CAS(T) accredited network solution.
Single GDPR message reduces the consent time and enhances the customer experience.
Calls and SMS are recorded wherever your employees are located or travelling to around the globe.
Opus pride themselves on delivering an outstanding customer experience and hold the Service Mark accreditation from the Institute of Customer Service. We are the only Managed Service Provider in the UK to have been awarded this. We are a customer-driven and service-led technology provider, our 2% customer churn rate reflects this. Opus focus on delivering tailored technology with purpose and building long-term partnerships together with our clients.
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
Our world class expertise is delivered by our internal teams and best of breed tech partners.
We are technology agnostic and only deliver a business outcome driven approach.
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
60 Cannon Street
London
EC4N 6NP
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL