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INDUSTRY SECTORS
LEGAL SECTOR SOLUTIONS
Opus partner with hundreds of organisations in the legal sector
Opus Technology deliver a multitude of services to the legal sector
Fast and efficient communication is essential in the legal sector especially as you have customers who are dependent on receiving factual and correct information quickly, wherever they may be. Not only is the legal sector challenged by demands to enhance client responsiveness but to provide a more personalised service, with the added pressure to reduce fees in an ever-increasing price conscious market.
The recognised managed service provider for legal firms across the UK
We are recognised as a leader in helping law firms migrate to and deploy unified communications. We implement solutions that provide hot desk facilities across any location in the world, with collaboration tools to enable employees to work from any office and collaborate in virtual teams with both their colleagues and clients
Opus enables access to multiple sites and systems from a single interface lowering business costs and increasing staff productivity. In addition, our solutions can be deployed as a Virtual Appliance within a VMware environment to simplify support, reduce complexity and improve availability.
We have extensive knowledge and experience across the legal sector
Opus specialises in IP communications for law firms and focus on enhancing client responsiveness, increasing employee productivity, promoting employee attraction and retention whilst effectively managing and containing costs.
We provide IT and IP telephony solutions to enable lawyers to stay connected to clients and colleagues, and when required be part of a global team working from a location that is most suitable for the employee and the client.
Benefits of our legal sector solutions
HARDWARE OPTIONS
Provide a wide variety of telephone handsets including SIP, IP-DECT or incorporating a smartphone twinned with a desk phone. This means staff will never be out of touch with clients and can be contacted on one number regardless of location.
FREE CALLS
Enjoy free calls between sites and free calls to and from staff mobiles to ensure you are more cost effective with your lines and calls.
CUSTOMER EXPERIENCE
Manage customer complaints with call recording, which provides staff with the effective training to resolve disputes. Your business will also benefit from a full auditable record of public interactions with evidence of call recordings to prevent possible litigation.
HOT DESKING OPTION
Provide hot-desking, which allows staff to nominate any desktop to be their own, at a disaster recovery facility, an alternative office or even at home, with the option to extend this capability to any directory number
ONE INTERFACE
Provide a single interface for call control and application administration across a large-scale network using web-based management, ensuring the technology is mapped to your business requirements
ENHANCE COLLABORATION
Ensure distributed teams work together more effectively through presence and availability. By creating skill groups, subject matter experts can be located to assist with client enquiries instantly.
Why do clients choose to partner with Opus?
OUTSTANDING CUSTOMER
EXPERIENCE
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
COMMITTED
TO HIGH
STANDARDS
Our world class expertise is delivered by our internal teams and best of breed tech partners.
FULLY TAILORED
STRATEGIC
SOLUTIONS
We are technology agnostic and only deliver a business outcome driven approach.
CONSISTENT
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
Read our live customer feedback
Our fully integrated service offering
Our Accreditations
ISO 27001
Information Security Management
ISO 14001
Environmental Management
Environmental Management
ISO 9001
Quality
Management
Quality
Management
Are you ready to discuss your
requirements with a specialist?
Reigate Office
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
London Office
60 Cannon Street
London
EC4N 6NP
Hitchin Office
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL