What is Microsoft Teams Phone Mobile?

In simple terms, it lets you use your SIM-enabled mobile phone as your Teams phone without the use of the Teams app. This means you can use a single phone number for both your mobile device and desk line, seamlessly switching between environments and devices without needing to change the user habit. Teams Phone Mobile is the first true unified communications solution on the market.

No longer do you have to make people fit the technology, the technology now fits you.

The Teams Phone Mobile functionality aims to empower a mobile-first workforce, offering flexible and efficient mobile-centric experiences with enterprise-grade telephony.

Here are the benefits of Teams Phone Mobile

• It’s the first true unified comms platform – It gives mobile-first workers the same experience as traditional desk based workers.
• Automatic Call recording – Automatically record mobile phone calls without having to use the Teams app* (if recording is activated within Teams).
• Unified call history and reporting – Benefit from replicated call history on mobile and Teams for unified reporting
• Unified single voicemail – regardless of whether you have been called on mobile or Teams – you can listen back to voice mails from either call types from one central place.
• Unified Number Solution: With Teams Phone Mobile you can use a primary company-owned, SIM-enabled mobile number for Teams Phone.
• Single Business Number: Users get one business-provided number for mobile, desk, and Teams, offering flexibility and security.
• Streamlined Support: Reduce redundant services, consolidate fixed-line and mobile services, and manage fewer devices.
• Security and Compliance: Extend enterprise-grade policies to voice calls, ensuring security, privacy, and compliance capabilities.
• Teams Integration: Seamlessly move calls to Teams on any device, enabling collaboration with video, content sharing, recording, and more.

Other features of Teams Phone Mobile:

• SIM-Enabled Calling: Make and receive calls from your smartphone’s native dialler or Teams endpoints using a single business-owned SIM-enabled mobile number.
• Call Management: Move calls between devices without dropping them, transfer calls to colleagues, and manage call history in Teams.
• Compliance Recordings: Access compliance recordings for both native dialler and Teams app calls, if subscribed to the required services.
• Caller ID Options: Choose to display a mobile number or the company’s advertised number as outbound caller ID.
• Voicemail Integration: Enjoy unified voicemail and business settings across all Teams endpoints and email.
• Presence Integration: Your status in Teams updates when you’re on a call using the native dialler.
• Teams Phone Mobile brings together the convenience of mobile communication with the collaborative power of Microsoft Teams, creating a seamless and integrated user experience. Please get in touch to find out more and discuss your mobile requirements.