We have a dedicated and experienced project management
team to manage all our projects
Project management is essential to ensure your installation goes to plan, that is why any installation we complete is project managed as standard practice.
Our project management methodology is based upon best practices input from our service organisation and that of its suppliers. It is also based on Prince2™ principles with an emphasis on tailoring processes and themes to suit the project environment, size, complexity and risk.
Our project management methadology
Deliverables are agreed between Opus Telecoms and the customer
Resources are allocated and the project schedule is approved
Project is implemented according to the defined schedule
USER ACCEPTANCE TESTING
Test plans are implemented and solution tested
Training is delivered to end users pre go live
Solution goes live to the end users and admin team
Solution is signed off by Opus and Customer
Project signed off and moves to the support team
You will work closely with the project management team throughout
Our Project Managers are responsible for
- Assisting in the sales process
- Arranging initial project meeting
- Securing clear understanding of project roles and responsibilities
- Ensuring the proper flow of communications between the various project team members
- Managing project scope, cost and time elements
- Escalating issues
- Managing change control
- Creating and update project implementation plan / schedule of works and scope
Why do clients choose to partner with Opus?
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
We are technology agnostic and only deliver a business outcome driven approach.
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
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Our fully integrated service offering
All encompassing private and cloud unified comms solutions.
Fully managed, cloud based omni-channel contact centre solutions.
Complete business mobile solutions inc. device management and call recording.
Market leading outsourced IT, Microsoft and cyber security solutions.
Connectivity solutions including internet, SD WAN, MPLS, voice & connectivity.
Document management systems and managed print services.