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Taking the risk out of new technology deployments

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Project management is essential to ensure your installation goes to plan, that is why any installation we complete is project managed as standard practice.


Our project management methodology is based upon best practices input from our service organisation and that of its suppliers. It is also based on Prince2™ principles with an emphasis on tailoring processes and themes to suit the project environment, size, complexity and risk.

Project Management Process

The Opus Project Delivery Process

1. Project Initiation Phase – Deliverables are agreed between Opus Telecoms and the customer
2. Planning Phase – Resources are allocated and the project schedule is approved
3. Delivery Phase – Project is implemented according to the schedule defined in the planning phase
4. Acceptance Testing Phase – Test plans are implemented and solution tested
5. Go Live and Training Phase – Solution goes live and any training required delivered to the end users and admin team.
6. Sign Off Phase – Solution is signed off by Opus and Customer
7. BAU Phase – Customer and signed off solution moves into the Opus Business As Usual support team function

Project Manager Responsibilities

During the Project Initiation Phase, you will be appointed a Project Manager whose responsibility will be to work with the Consultant and Technical Sales Support team to define and agree the scope of work and technically validate the proposed solution. Upon successful completion of the Initiation Phase, your Project Manager will take ownership of the project and manage the Planning, Implementation, and Service Transition phases.

The Project Manager’s responsibilities are to:
  • Assist in the sales process
  • Arrange Initial Project Meeting
  • Secure clear understanding of project roles and responsibilities
  • Ensure the proper flow of communications between the various project team members
  • Manage project scope, cost and time elements
  • Escalate issues
  • Manage Change Control
  • Create and Update Project Implementation Plan / Schedule of Works
  • Create Project Scope of Works
  • Manage transition to service

Get in touch!

To discuss a project contact us on 0800 316 7566 or click here to send a message.