What is a Five9 contact centre?

Five9 are a market leading global contact centre vendor who supply a wide range of CCaaS solutions. Opus are an accredited Five9 partner.

Five9 contact centres are known for their flexibility, scalability, and the ability to support remote and distributed workforces. They can be tailored to suit the specific needs of various industries and businesses, from small and medium-sized enterprises (SMEs) to large enterprises.

The cloud-based nature of Five9’s contact centre solutions often reduces the capital and operational expenses associated with traditional on-premises contact centre infrastructure, making it an attractive option for organisations seeking cost-effective and agile customer service solutions.

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Contact Centre Glossary

How Opus' contact centre consultants can assist you

Opus are the leading specialist contact centre reseller in the UK. We have a dedicated consultancy team who are technology agnostic in their consultative approach to contact centre design, deployment and ongoing support. Often, a combination of two or more contact centre partners are used to deliver specific business outcomes delivering added value to our clients but also solutions fit for your organisations specific needs.

Our specialist contact centre services include but are not limited to:

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