Call us: 0800 3167566


Visual Voicemail

What is Visual Voicemail?

Visual voicemail is a feature available on many smartphones that provides a visual interface for managing and accessing voicemail messages. Unlike traditional voicemail systems, which often require users to navigate through a series of audio prompts to listen to messages, visual voicemail allows users to see a list of their voicemails directly on their device’s screen.

The main benefits of visual voicemail

Message List

Users can view a list of their voicemail messages, including information such as the caller’s phone number, date, and time of the message.

Playback Control

Users can selectively choose which voicemail messages to listen to without having to listen to them in sequential order. Playback controls, such as play, pause, rewind, and fast forward, are typically available.


Some visual voicemail services offer voicemail transcription, which converts spoken words into text. This allows users to read the content of a voicemail message rather than listening to it.

Message Management

Users can delete, archive, or save voicemail messages directly from the visual voicemail interface.

Caller Information

If the caller is in the user’s contacts, visual voicemail may display the caller’s name and other relevant information.


Visual voicemail often includes notifications to alert users when they have new voicemail messages.

The availability and specific features of visual voicemail can vary based on the mobile carrier and the type of smartphone. This feature enhances the user experience by making voicemail management more convenient and accessible.

Speak to a consultant

We are accredited partners with

Related Pages

How Opus' telecoms consultants can assist you

Opus one of the leading mobile resellers in the UK across EE, Vodafone and 02. We have a dedicated mobile consultancy team who are technology agnostic in their consultative approach to business mobile, mobile security and IoT solutions.

Our specialist mobile services include but are not limited to:

Back to our Mobile Glossary >

Industry Recognition

EE New Partner of the Year 2022

Infinigate Cloud – UK Modern Workplace Partner of the Year

Opus White for Web

Keen to discuss your mobile requirement?