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Mobile Voice Recording (MVR)

What is Mobile Voice Recording (MVR)?

MVR developed by EE, is a network-based mobile voice recording service that plays a crucial role in assisting financial institutions in meeting regulatory requirements outlined by the FCA, the Dodd-Frank Act, and the MiFID directive. In 2011, the Financial Conduct Authority (FCA) eliminated the recording exemption for mobile phones, necessitating the recording of all conversations related to client orders. 

Mobile Voice Recording not only ensures FCA compliance but also addresses trading disputes and mitigates the risks associated with rogue traders.

One of its key advantages is its ability to uphold FCA compliance without disrupting productivity. Conversations are recorded seamlessly from any mobile device, eliminating the need for specialised call recording software or remote recorders. What sets this service apart is its network-based approach, routing calls without affecting performance, a feature not commonly found in most mobile voice recording services.

By accurately recording and securely storing mobile voice communications, Mobile Voice Recording significantly diminishes the likelihood of FCA fines, providing a comprehensive solution to regulatory compliance and risk management for financial organisations.

Speak to us about our mobile voice recording solution from EE.

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