What is Mobile Voice Recording (MVR)?
MVR developed by EE, is a network-based mobile voice recording service that plays a crucial role in assisting financial institutions in meeting regulatory requirements outlined by the FCA, the Dodd-Frank Act, and the MiFID directive. In 2011, the Financial Conduct Authority (FCA) eliminated the recording exemption for mobile phones, necessitating the recording of all conversations related to client orders.
Mobile Voice Recording not only ensures FCA compliance but also addresses trading disputes and mitigates the risks associated with rogue traders.
One of its key advantages is its ability to uphold FCA compliance without disrupting productivity. Conversations are recorded seamlessly from any mobile device, eliminating the need for specialised call recording software or remote recorders. What sets this service apart is its network-based approach, routing calls without affecting performance, a feature not commonly found in most mobile voice recording services.
By accurately recording and securely storing mobile voice communications, Mobile Voice Recording significantly diminishes the likelihood of FCA fines, providing a comprehensive solution to regulatory compliance and risk management for financial organisations.
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How Opus' telecoms consultants can assist you
Opus one of the leading mobile resellers in the UK across EE, Vodafone and 02. We have a dedicated mobile consultancy team who are technology agnostic in their consultative approach to business mobile, mobile security and IoT solutions.
Our specialist mobile services include but are not limited to:
- Mobile Application Management
- Mobile Device Management
- Mobile Device Security
- Mobile Voice Recording
- Mobile Threat Defense
- Multi Network SIMs
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