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Call us: 0800 3167566
Call us: 0800 3167566
INDUSTRY SECTORS
Opus partner with hundreds of organisations in the legal sector
Fast and efficient communication is essential in the legal sector especially as you have customers who are dependent on receiving factual and correct information quickly, wherever they may be. Not only is the legal sector challenged by demands to enhance client responsiveness but to provide a more personalised service, with the added pressure to reduce fees in an ever-increasing price conscious market.
We are recognised as a leader in helping law firms migrate to and deploy unified communications. We implement solutions that provide hot desk facilities across any location in the world, with collaboration tools to enable employees to work from any office and collaborate in virtual teams with both their colleagues and clients
Opus enables access to multiple sites and systems from a single interface lowering business costs and increasing staff productivity. In addition, our solutions can be deployed as a Virtual Appliance within a VMware environment to simplify support, reduce complexity and improve availability.
Opus specialises in IP communications for law firms and focus on enhancing client responsiveness, increasing employee productivity, promoting employee attraction and retention whilst effectively managing and containing costs.
We provide IT and IP telephony solutions to enable lawyers to stay connected to clients and colleagues, and when required be part of a global team working from a location that is most suitable for the employee and the client.
HARDWARE OPTIONS
FREE CALLS
Enjoy free calls between sites and free calls to and from staff mobiles to ensure you are more cost effective with your lines and calls.
CUSTOMER EXPERIENCE
Manage customer complaints with call recording, which provides staff with the effective training to resolve disputes. Your business will also benefit from a full auditable record of public interactions with evidence of call recordings to prevent possible litigation.
HOT DESKING OPTION
Provide hot-desking, which allows staff to nominate any desktop to be their own, at a disaster recovery facility, an alternative office or even at home, with the option to extend this capability to any directory number
ONE INTERFACE
ENHANCE COLLABORATION
Ensure distributed teams work together more effectively through presence and availability. By creating skill groups, subject matter experts can be located to assist with client enquiries instantly.
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
Our world class expertise is delivered by our internal teams and best of breed tech partners.
We are technology agnostic and only deliver a business outcome driven approach.
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
ISO 27001
Information Security Management
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
60 Cannon Street
London
EC4N 6NP
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL