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Cloud Telephony Services

Cloud based communications and collaboration that empower users to work more efficiently and productively

Helping organisations migrate successfully to the cloud

With more employees working from home and on the go, increasingly global markets and ever-changing customer demands, today’s workforce often requires decision makers to think beyond the traditional phone systems of days past.

Opus offers a complete range of public, private and virtualised Cloud Telephony solutions from industry leading manufacturers such as Mitel, Gamma and 8×8.

Seamless communication regardless of location

Employees have access to the same easy-to-use features and functionality whether they are in the main office, working from a remote location or on the road, with business wide numbering and extension-to-extension dialling for all sites globally.

Seamless communication regardless of location

Employees have access to the same easy-to-use features and functionality whether they are in the main office, working from a remote location or on the road, with business wide numbering and extension-to-extension dialling for all sites globally.

Cloud Telephony

Hosted or Cloud Telephony is being adopted by an increasing number of organisations as a means to refreshing their communications technology and a boost to competitive advantage, without the need for large capital investment.

An alternative to buying and maintaining an on-premises telephone system, hosted or cloud telephony offers a fully managed service, with maintenance and software updates taking place automatically in remote secure data centres.

With more employees working from home and on the go, increasingly global markets and ever-changing customer demands, today’s workforce often requires decision makers to think beyond the traditional phone systems of days past.

The modern workplace requires a complete communications and collaboration system that not only lets employees interact with ease, but also empowers IT teams to easily manage and adapt to an evolving business environment.

Our cloud telephony services are complete business communications and collaboration solutions that empower users to work more efficiently and productively.

A choice of cloud-based solutions

Opus offers a choice of cloud telephony solutions, all delivering enterprise level features and functionality regardless of the size of your business. Our solutions are provided via fully managed data centres to deliver a future-proofed services with carrier grade resilience and security.

We are able to offer you the choice or public or private cloud or Internet as a Service options, so whether you want an off-the-shelf public internet-based cloud telephony service or a custom designed and privately managed and networked cloud solution, the experienced team at Opus can help you.

Our cloud-based telephony services require minimal-to-no on-site equipment, eliminating the need for equipment that requires valuable time from IT staff and space in your building.

Employees have access to the same easy-to-use features and functionality whether they’re in the main office, working from a remote location or on the road.

Our cloud telephony services integrate easily with popular back-office cloud solutions, such as CRM, ERP and other apps, which helps turn a cloud phone system into a communications hub that enhances productivity and collaboration.

When to Migrate to the Cloud

Your business needs to focus on what makes it great, not the details of implementing and managing a communications platform. When should you consider migrating to the cloud?

Rapid Growth – The built-in flexibility of the cloud makes it a great fit for companies that need to scale.

Multiple Locations – If you’re moving or adding offices, cloud systems make it simple to add new users quickly.

Limited IT Resources – Cloud communications offer expert installation, ongoing support and automatic software upgrades.

Legacy Equipment – If it’s time for a technology refresh, there’s no better time to consider moving your communications to the cloud.

A Need to Improve the Customer Experience – Cloud-based solutions offer greater integration opportunities that, in turn, can help you meet the distinct needs of your customers.

Competitive Pressures – The increased agility of a cloud solution can help you increase productivity, retain and attract top talent and more easily set your business apart in competitive markets

Follow the links below for more information or call us on 0800 316 7566 for help and advice.