Telephony Applications

Opus offers a complete range of on premises, cloud and hybrid unified communications solutions from industry leading manufacturers such as Mitel, Gamma and 8×8.

Telephony Applications

Many of our telephony applications are automatically available as part of the on-premises, hybrid and cloud based telephone systems and can delivery enhanced productivity, management reporting and customer experience benefits to any organisation.

Follow the links below for more information or call us on 0800 316 7566 for help and advice.

Call Logging

Call logging solutions show you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement. Take control of your communications.

Call recording

Analysing the interactions with your customers is more important than ever and can assist in gaining competitive advantage by understanding their requirements better and ensuring your organisation remains agile and delivers an outstanding customer experience.