No doubt you’re familiar with the cloud system for your personal computing needs and business data, but have you considered moving your telephone system to the cloud? Companies are now ditching traditional landlines for a hosted phone system because they save both time and money!
What is a Cloud Phone System?
A cloud-based phone system is delivered through the Internet so all your phones, mobile devices and computers work together. The main benefit is that you can make calls to any phone number; local, domestic and international on a reliable Internet connection instead of relying on your local phone service.
Five Ways to Save Money With The Cloud
1. Prioritise Calls
Ensure revenue-producing calls are always answered and that outside telemarketing or 1-800 numbers are sent directly to your voicemail. With the cloud you can control where and when calls are answered and to whom calls are directed.
2. Call Analytics
Boost sales tactics by analysing call data such as the type of call, duration and source of phone calls to develop effective strategies to gain new clients and close more deals. Employers and managers can also listen in on a call to actively observe the interactions.
3. Divert Calls
Keep your clients happy and make sure they feel important by transferring them directly to someone that can assist them, not transferring them back and forth which can lead to dissatisfaction and loss of business.
4. Computer Software Compatibility
Regardless of location, employees, managers, clients and vendors can come together to collaborate using virtual video meetings and video conferencing. With a cloud-based phone system the needs and time schedule of each individual can be accommodated so more deals can be closed. For example, users can put calls on hold, screen calls, transfer calls, or send and access voicemail with the simple click.
5. Affordable global business calls
Stop stressing about expensive long distance and international calls. With a cloud-based telephone solution, global business calls are cheap as chips!