Four Reasons to switch to Opus for your Microsoft 365 Licensing and Support

Microsoft 365 provides a powerful Modern Workplace solution for your business by improving employee productivity, collaboration and satisfaction. It enables seamless communication anywhere and on any device, while maintaining the security and integrity of systems and data you would expect from any market leader.

Despite using market leading software, we often find organisations are buying licences directly from Microsoft with little support, paying by credit card and sometimes paying too much for licences they don’t require meaning they aren’t getting the most from this application. As a Microsoft Gold Partner, it’s business as usual for the team at Opus.  We are continuing to provide first-class and proactive advice and support to our customers to ensure they achieve the return on investment you’d expect from your entire IT infrastructure.

We specialise in taking the pain out of owning a Microsoft estate. We provide advice, service and proactive support to ensure our customers achieve the maximum value for money and productivity from their Microsoft investment.

Four reasons to switch to Opus for your Microsoft 365 Licensing

Better Cost Management

We understand that in today’s uncertain world, managing business costs and only paying for products and services you need, at any given time, is more important than ever. If you suspect you are paying for licenses that you don’t think you need, we can carry out a review of your current licenses and needs and rationalise licensing if necessary – reducing your costs. Furthermore, accounting is made easy, as you only receive one simple and itemised monthly invoice for your services and licences, so you know exactly what you are paying for.  No credit card payments are ever required. Moving forward, your dedicated Account Manager will also ensure they understand your business requirements and carry out regular reviews to ensure you are never paying for more than you need.

Enterprise Grade Security and Compliance

Now that most of us are currently working from home, staying secure anywhere and on any device has never been more important. Remote working should never be an excuse for a compromise on security and compliance. That’s why when you come on board with us, we guarantee you’ll receive superior expertise when helping build out your security and compliance capabilities no matter what location your employees are working from.

As an Opus customer, we can bring superior expertise into your business to help you build out your security capabilities while leveraging Microsoft’s built in enterprise-grade security and compliance features. We use Microsoft Secure Score to measure the effectiveness of your organisation’s security and benchmark this against other companies in your industry to enable us to then recommend any security or compliance improvements that are needed.

Value Added Consultancy

Would you like to achieve more with your Microsoft 365 and Teams Collaboration? As your value-added technology partner, Opus can help you to unlock the true potential of the Microsoft Cloud. We will regularly review and measure the Office Applications that your staff are using most, such as SharePoint, One Drive and Teams and then come up with suggestions on how to optimise your user adoption and proficiency to harness the true value of the Microsoft Cloud.

Experienced and Dedicated Support

Businesses are now even more reliant on their IT provider to provide the support they need. In 2020, the number of support tickets we received at Opus doubled due to the challenges of lockdowns.

Business as usual means, you will receive 24/7 on-demand access to our highly-skilled UK based in-house IT Technical Support Team.By partnering with Opus as your Cloud Solution Provider, you will receive on-demand access to our highly-skilled UK based in-house Microsoft Technical Support Team.  Customer Service and Technical support are available on a 24/7 basis, giving you peace of mind that if things go wrong, there is a team at the end of the phone to help support you and resolve any issues quickly and with minimal disruption.

Your dedicated Microsoft Account Manager will also work as part of your technical support team to ensure you are receiving the support package and service you would expect from Microsoft.

Partner with Opus as an independent Microsoft Technology Partner

As a Microsoft Gold Partner, Opus Technology are well placed to review and support your Microsoft services. Our expert IT Consultants will work with you to help transform the way your technology is procured and used by providing a tailored and unique proposition that is aligned to your business and budgetary requirements.

Once onboard, your dedicated Account Manager and Technical Support Team will ensure you receive regular reports and reviews, get all the latest software and security updates and are only paying for the licences that you need to ensure a cost effective solution with a value added support service included.