Opus awarded Feefo Gold Trusted Service Award 2023
We’re delighted to announce that Opus has won the Feefo Gold Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
The Feefo Gold Trusted Service Award celebrates Opus’ impressive achievement of collecting verified reviews with consistently exceptional customer feedback over the last 12 months. The Feefo awards are unique because they truly reflect a business’ dedication to providing first-class customer service by analysing feedback from real customers.
This latest award complements Opus’ ServiceMark Accreditation from the Institute of Customer Service and recognises our ongoing commitment to delivering an outstanding experience for our customers.
Michael O’Donnell, Chief Commercial Officer at Opus commented: “We’re delighted to receive a Gold Trusted Service Award from Feefo. Keeping our customers happy is our priority. So the fact that this award is based on their feedback gives us confidence we are providing an exceptional level of service. The award also recognises just how hard our staff have worked and their dedication to providing a first-class experience for our customers. As we enter 2023, we will continue to listen, understand and deliver what our customers want.”
Congratulating Opus on winning this year’s award, Tony Wheble, CEO at Feefo, said:”The Trusted Service Awards have always been about recognising companies, like Opus Technology, that go above and beyond the norm to deliver a great service and receive great feedback from delighted customers in return. I look forward to seeing what Opus Technology achieve next year.”