Microsoft Teams Business Voice
One of our most popular business telephony solution is Microsoft Teams. Microsoft Teams enables you to chat, meet, share files and work with other business apps, making it a central software hub for workplace communication and collaboration. You can now add enterprise grade telephony to your Microsoft 365 subscription to make and receive calls on the same platform using Microsoft Teams Business Voice.
Enjoy all the benefits of Microsoft Teams but with enhanced call control features and carrier grade infrastructure to enable full voice capability natively into Microsoft Teams.
Enhancing communication and streamlining productivity
Microsoft Teams Business Voice facilitates seamless collaboration by bringing everything together in one shared workspace enabling group and private messaging with threaded and persistent conversations.
- Use anywhere, any time and on any device
- Integrates with Word, Excel, PowerPoint etc
Synchronises with Outlook calendar
- Enables secure chat and HD video meetings
- Facilitates project streams and team working
Our current service level metrics
Microsoft Teams Direct Routing provides flexibility and cost benefits
Our Microsoft Teams direct routing service is the flexible, accessible and cost-effective alternative to the Microsoft Calling Plans with enhanced call control features and carrier grade infrastructure.
- Enterprise level call handling and distribution
- Fraud management and spending alerts
- Enterprise Service Level Agreements
- Itemised billing, no credit card required
- Powered by UK’s No.1 SIP Trunk provider
Why do clients choose to partner with Opus?
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
We are technology agnostic and only deliver a business outcome driven approach.
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
Some of the organisations Opus work with
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Our fully integrated service offering
All encompassing private and cloud unified comms solutions.
Fully managed, cloud based omni-channel contact centre solutions.
Complete business mobile solutions inc. device management and call recording.
Market leading outsourced IT, Microsoft and cyber security solutions.
Connectivity solutions including internet, SD WAN, MPLS, voice & connectivity.
Document management systems and managed print services.
Frequently Asked Questions - Microsoft Teams Voice
Microsoft Teams Voice is a cloud-powered phone system extension for Microsoft Office 365. Seamlessly accessible via mobile, desktop, or desk phone, it embodies modern communication.
Business Voice empowers users to effortlessly initiate, accept, and forward calls between landlines, mobiles, and the public switched telephone network (PSTN) within Microsoft Teams.
Business Voice licenses typically include: Unlimited minutes of domestic calling (UK Local, National & Mobile), a set allowance of international call minutes per month/per user as well as advanced features including call transfers, multi-level auto attendants, and call queuing.
The licensing difference lies in their offerings. Notably, license limits vary: Business Voice allows up to 300 licenses, while Enterprise Voice extends to an unlimited user count for enterprise organisations.