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Microsoft Business Voice

What is Microsoft Business Voice?

Microsoft Business Voice is a comprehensive communication solution designed for businesses, seamlessly integrating with Microsoft Teams. This cloud-based service transforms Teams into a modern phone system, offering a range of essential telephony features. Users can effortlessly engage in voice calls, voicemail, and conferences, streamlining communication within the familiar Microsoft Teams interface.

With Microsoft Business Voice, businesses can enjoy the convenience of making and receiving calls directly from Teams, whether connecting with landlines or mobile phones through the Public Switched Telephone Network (PSTN). This integration not only enhances the efficiency of communication but also consolidates collaboration tools, providing a unified platform for teamwork and telephony within the Microsoft 365 ecosystem

The benefits of Microsoft Business Voice

Microsoft Business Voice brings a host of benefits to businesses seeking an integrated and efficient communication solution:

Seamless Integration

Microsoft Business Voice seamlessly integrates with Microsoft Teams, offering a unified platform for collaboration and telephony within the Microsoft 365 suite.

Effortless Communication

Users can make, receive, transfer, and manage calls directly from the Microsoft Teams interface, streamlining communication workflows.

PSTN Connectivity

The service enables connectivity to the Public Switched Telephone Network (PSTN), allowing users to communicate with both landlines and mobile phones.

Voicemail Services

Microsoft Business Voice provides robust voicemail capabilities, ensuring that users can efficiently manage and access their voicemail messages.

Conferencing Features

The solution supports conference calls, making it easy for teams to conduct virtual meetings and collaborate effectively.


Leveraging cloud-based technology, Microsoft Business Voice eliminates the need for traditional phone system infrastructure, resulting in potential cost savings for businesses.


The solution is scalable, adapting to the changing needs of businesses as they grow and evolve.

User-Friendly Interface

With a familiar Microsoft Teams interface, users can quickly adopt and use the telephony features without a steep learning curve.

Centralised Management

Administrators can centrally manage communication settings, users, and features, enhancing control and security.

Enhanced Collaboration

 By consolidating communication and collaboration tools, Microsoft Business Voice promotes a cohesive and efficient teamwork environment.


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