Fully Managed Mitel Voice Solution for Microsoft Teams
Why consider Mitel Teams Integration?
Most people understand the benefits of using Microsoft Teams. Provided as part of your Microsoft 365 modern desktop suite, you can chat, meet, share files and work with other business apps, making it a central software hub for workplace communication and collaboration.
Combine this with industry leading IP telephony from Mitel with our Mitel Teams Integration and you now have uniquely integrated enterprise communication and collaboration solution, on a single platform which can be scaled and customised to meet your organisation’s every need.
Best of Both Worlds
- Enterprise telephony and call handling
- Enterprise collaboration and team working
- Call hand-off to desk phone, PC and mobiles
- Omni-channel contact centre solutions
- Advanced call reporting and analysis
- Fully managed services and SLA’s
Microsoft Teams facilitates seamless collaboration by bringing everything together in one shared workspace enabling group and private messaging with threaded and persistent conversations.
- Use anywhere, any time and on any device
- Integrates with Word, Excel, PowerPoint etc
- Synchronises with Outlook calendar
- Enables secure chat and HD video meetings
- Facilitates project streams and team working
Unlock the combined benefits of Microsoft Teams and Mitel’s market leading unified communications, in a seamlessly integrated solution from Opus and deliver choice to your workforce.
- Enterprise level call handling and distribution
- Make and receive calls on Deskphone, OR
- PC, Tablet or Mobile via Teams app
- Enable multiple end points to ring at once
- Hand off calls between deskphone/PC/mobile
Increase productivity and streamline the number of tools your users need to use, reducing cost, administration and training.
Enjoy enterprise level call handling and distribution with SLA’s, plus service and support from modern desktop and telephony experts.
Work From Anywhere
On Any Device
Make and receive calls from PC, Mobile or Tablet as if using a desk phone. Simply enable the solution for users and groups that need it.
Call from the Teams keypad or from your Microsoft Contacts on any device or click to call from websites and emails. Work without boundaries.
Harness existing voice services to power the latest Microsoft Teams features.
Maximise the value of your Mitel investment and deliver outstanding customer experience with best of breed communications and collaboration.
As a Mitel Platinum Solutions Partner and Microsoft Gold Partner, Opus is uniquely positioned to integrate, deliver and support these two best of breed technologies.
Founded in 1992, Opus brings a wealth of systems integration and project delivery experience, backed by caring personalised service and support.
Achieve more from both your Mitel and Microsoft investments.
Book a Virtual Consultation
Discover how, as a Mitel Platinum Partner, we at Opus can support your Mitel system and ensure you’re getting the most out of it for your team and your customers.