Microsoft Teams
Mitel Integration

Best of Breed Communications and Collaboration uniquely integrated into a single platform by Opus

Fully Managed Mitel Voice Solution for Microsoft Teams

Why consider Mitel Teams Integration?

Most people understand the benefits of using Microsoft Teams. Provided as part of your Microsoft 365 modern desktop suite, you can chat, meet, share files and work with other business apps, making it a central software hub for workplace communication and collaboration.

Combine this with industry leading IP telephony from Mitel and you now have uniquely integrated enterprise communication and collaboration solution, on a single platform which can be scaled and customised to meet your organisation’s every need.

Leverage your existing Mitel investment and enjoy the flexibility of a mixed estate of Mitel desk phone users, PC, Mobile or Tablet Microsoft Teams users or combinations of the two.

Discover the Mitel Teams Integration from Opus.

Best of Both Worlds

  • Enterprise telephony and call handling
  • Enterprise collaboration and team working
  • Call hand-off to desk phone, PC and mobiles
  • Omni-channel contact centre solutions
  • Advanced call reporting and analysis
  • Fully managed services and SLA’s

Best of Both Worlds

  • Enterprise telephony and call handling
  • Enterprise collaboration and team working
  • Call hand-off to desk phone, PC and mobiles
  • Omni-channel contact centre solutions
  • Advanced call reporting and analysis
  • Fully managed services and SLA’s
Microsoft Teams

Collaborate

Microsoft Teams facilitates seamless collaboration by bringing everything together in one shared workspace enabling group and private messaging with threaded and persistent conversations.

  • Use anywhere, any time and on any device
  • Integrates with Word, Excel, PowerPoint etc
  • Synchronises with Outlook calendar
  • Enables secure chat and HD video meetings
  • Facilitates project streams and team working
Mitel Teams Integration

Communicate

Unlock the combined benefits of Microsoft Teams and Mitel’s market leading unified communications, in a seamlessly integrated solution from Opus and deliver choice to your workforce.

  • Enterprise level call handling and distribution
  • Make and receive calls on Deskphone, OR
  • PC, Tablet or Mobile via Teams app
  • Enable multiple end points to ring at once
  • Hand off calls between deskphone/PC/mobile

Communicate
More Effectively

Increase productivity and streamline the number of tools your users need to use, reducing cost, administration and training.

Enjoy enterprise level call handling and distribution with SLA’s, plus service and support from modern desktop and telephony experts.

Work from Anywhere

Work From Anywhere
On Any Device

Make and receive calls from PC, Mobile or Tablet as if using a desk phone. Simply enable the solution for users and groups that need it.

Call from the Teams keypad or from your Microsoft Contacts on any device or click to call from websites and emails. Work without boundaries.

Leverage Your
Mitel Investment

Harness existing voice services to power the latest Microsoft Teams features.

Maximise the value of your Mitel investment and deliver outstanding customer experience with best of breed communications and collaboration.

Why Opus

As a Mitel Platinum Solutions Partner and Microsoft Silver Cloud Services Provider, Opus is uniquely positioned to integrate, deliver and support these two best of breed technologies.

Founded in 1992, Opus brings a wealth of systems integration and project delivery experience, backed by caring personalised service and support.

Achieve more from both your Mitel and Microsoft investments.

For more information or call us on 0800 316 7566 or fill out the form below and we will contact you.

  • This field is for validation purposes and should be left unchanged.
Mitel Contact Centres
Microsoft Silver Partner