Collaborate effortlessly amongst employees, partners and customers
Mitel MiCollab Collaboration
Effective collaboration among employees, partners and customers is a critical driver of any organisation’s success. It’s only by building productive relationships that information and ideas get shared, better products get to market faster, suppliers and partners work seamlessly together to achieve shared goals, and lasting and profitable relationships are built with customers.
Maintaining an in-office communications experience regardless of location or device with tools like presence, visual voice mail, conferencing, desktop and application sharing, private and public chat, and more.
Our Mitel MiCollab solution combines collaboration, mobility and messaging into a single solution that empowers people to collaborate more easily and effectively, no matter where they are, how they work and what device they use.
Audio, Video, and Web Conferencing
This comprehensive conferencing solution provides your business with audio, web and video conferencing services that provide large scale audio conferencing, rich web interactions, and helps improve collaboration and information sharing among employees and with customers, partners, and suppliers.
UM and Speech Auto Attendant
Unified messaging enables people to manage voice mail, email and fax messages from their personal phones and devices. From basic voice mail to advanced unified messaging, a full-featured and flexible unified messaging solution with a low total cost of ownership satisfies the diverse needs of your entire organisation.
Mitel’s Teleworking solutions allow employees “plug and work” access to the corporate voice network from home or on the road, seamlessly retaining all of the communications features and functionality enjoyed at the office.
Features and benefits
As a component of Mitel’s Unified Communications and Collaboration (UCC) solution, Mitel’s MiCollab makes it easy for employees to manage all aspects of their day-to-day interactions, no matter where they are or how they choose to be productive – for it provides people with all the communication tools they need, when they need it.
With MiCollab people can connect quickly and simply in collaboration sessions, whether planned or impromptu, they can easily escalate a quick IM (Instant Message) session into point-to-point video dialogue, and quickly scan a list of missed calls & voice mail messages to determine if the other person is available before they click-to-call them back.
Even mobile workers, teleworkers and travelers can enjoy an in-office experience anywhere, using the device of their choice. With MiCollab user can communicate and collaborate on all leading mobile and tablet devices as easily as they can on traditional PCs and laptops.
In summary Mitel’s MiCollab enables:
- Deskphone and softphone integration
- Corporate directory access
- Visual voice mail
- Detailed call history
- Secure instant messaging
- Point-to-point video
- Integration with Microsoft Outlook and Office and IBM Lotus Notes
How we can help
Opus is a Mitel Platinum Partner with experienced communications consultants, pre and post-sales engineering support. We have a history of supporting organisations of all sizes with effective Mitel collaboration solutions and can help you decide on the most appropriate unified communication applications for your business.
We can help integrate Mitel MiCollab comfortably into existing IT frameworks, leveraging and extending them for added value and increased return on investment.