We support over 1,000 clients in both private and public sector across the UK

Here’s some more detail of who we work for and also the types of projects we have recently delivered.

Enhancing customer service and efficiency with an 18% reduction in Cost per Contact for the UK’s consumer champion.

Delivering £60,000 in annual savings and eliminating unexpected roaming bill shock for a global gaming leader.

Building a future-proof contact centre in just 12 weeks, handling 3.75 million calls monthly for a leading motor insurer.

Transforming operations and increasing annual revenue by £6.3m for one of the UK’s leading funeral providers.

Consolidating platforms and optimising mobile tariffs to significantly reduce operating costs by over 50%.

Automating mobile compliance to save £63,936 and improve productivity for a leading wealth management partnership.

Enhancing CX with AI-powered tools that boosted CSAT by 30% and reduced call wrap-up time by 10 minutes.

Modernising IT infrastructure to cut monthly costs by £3,000 and boost productivity by 15% for a leading wealth management firm.

Find out more about how Opus can add value to your business

London Court
39 London Road
Reigate
Surrey
RH2 9AQ

60 Cannon Street
London
EC4N 6NP

2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL