Unified Communications and Collaboration should be a necessity for businesses looking to transform their communications roadmap for 2021 and beyond.
What is Unified Communications and Collaboration?
Unified Communications and Collaboration (UC&C) combines every modern form of communication a business has into one easily manageable platform. An estimated 86% of customers say that they are willing to pay more for an excellent experience and as businesses continue to focus on customer and employer experience, having the right UC&C platform that replace the traditional set up of separate phone systems, email management, collaboration tools and instant messaging is going to remain critical.
Six reasons why UC&C is now a necessity:
- Enhancing crucial experiences
Every customer call, click, text, chat or email needs to be engaged with quickly, smartly and seamlessly
- Fostering closer working relationships
Collaboration between employees always leads to better results
- Providing a significant boost to productivity and mobility
Allowing people to work flexibly from anywhere and at any time leads to higher employee engagement and overall business performance
- Promoting interoperability
Traditional siloed communications and systems will only serve to slow a business down
- Lowering operating costs
A modern UC&C solution takes away unnecessary costs of having separate licences and puts them all together in one system
- Driving innovation
Sharing ideas and expertise can often lead to fantastic new discoveries
Transform your business with a Mitel UC&C Solution from Opus
At Opus, we’re able to offer you a unique UC&C solution to transform your business. Specifically as a Mitel Platinum Solutions Partner, we have been working with industry leading customers to help them transform.
In this guide we take a look at the outstanding work we have done with some of our customers to implement world class unified communications and collaboration systems that have provided a future-proofed resilient and scalable platform for today’s requirements and tomorrow’s opportunities.
Why Choose Opus for Mitel?
As a Mitel Platinum Solutions Partner, we employ some of the most experienced Mitel solution design and project engineers in the UK. We have been providing technology solutions since 1992 and support more than 1500 public and private sector organisations in the UK and beyond.
We offer honest and ethical advice and guarantee 100% customer satisfaction.