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IT Infrastructure Management

What is IT infrastructure Management?

Effective IT infrastructure management is critical for maintaining the reliability, efficiency, and security of a businesses IT estate, enabling businesses to operate smoothly.

Key components of IT Infrastructure Management services include:

Hardware Management

  • Ensuring servers, data centres, and networking equipment are maintained, upgraded, and functioning properly.
  • Monitoring hardware performance and addressing any issues that arise.

Software Management

  • Installing, updating, and maintaining operating systems and applications.
  • Managing software and application licenses to ensure compliance.

Network Management

  • Overseeing network operations to ensure connectivity and communication inside and outside the business.
  • Implementing cyber security measures to protect network integrity.

Storage Management

  • Managing data storage solutions, including cloud storage and on-premises systems.
  • Ensuring business data is securely backed up, accessible, and protected.

Security Management

  • Implementing cyber security measures to protect IT assets from threats.
  • Conducting regular security assessments and responding to incidents.

Performance Monitoring

  • Continuously monitoring IT systems across the business to ensure optimal performance.
  • Using tools to track system metrics, detect issues early, and implement corrective actions.

Disaster Recovery and Business Continuity

  • Developing and maintaining disaster recovery plans to ensure data and system recovery in case of an incident.
  • Ensuring that business operations can continue during and after a disaster.

Support and Maintenance

  • Providing technical support to users and resolving IT-related issues.
  • Regularly maintaining and updating IT systems to prevent downtime.

IT Governance and Compliance

  • Establishing policies and procedures to ensure IT infrastructure aligns with business goals.
  • Ensuring compliance with legal, regulatory, and industry standards.

Cloud Management

  • Managing cloud resources and services, ensuring efficient use, cost management, and security.
  • Integrating cloud services with on-premises infrastructure.

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How Opus' IT consultants can assist you

Opus are a leading outsourced IT support provider and one of the top Microsoft Solutions Partners in the UK. We have a dedicated IT consultancy and technical presales team who are vendor certified and technology agnostic in their approach to IT and Cyber Security consultancy.

Our specialist IT services include but are not limited to:

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Industry Recognition

UK Security Partner of the Year 2023
Partner of the Year 2022
Modern Workplace Partner of the Year 2021

Modern Workplace Partner of the Year 2023

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