Mitel Platinum Solutions Partner
We are one of the largest independent and privately own Mitel Platinum Partners in the UK. Working together with Mitel, we’ve been providing Mitel Services to hundreds of satisfied Mitel customers nationwide since 1992.
Being a Mitel Platinum accredited partner means we guarantee you will receive comprehensive knowledge and advise on Mitel’s full range of communication and collaboration solutions. It also means we guarantee to offer a superior Mitel services going above and beyond in all that we do.
In recognition for being a trusted and reliable Mitel partner we were awarded Mitel Cloud Partner of the Year in 2020. Read more here.
As a Mitel Platinum Partner, we have some of the most experienced solution designers, engineers, project managers and account managers in the UK who work together as a team to support you as a valuable customer.
This is backed up by the fact that we are accredited to the very highest levels and are recognised by the Institute of Customer Services with the ServiceMark accreditation. We also consistently exceed all net promoter scores on both service and support and if you should ever experience a problem with support, our escalation process is published on our website with names and contact numbers of who you can talk to, right up to our CEO.
Our Mitel Services
Whatever Mitel service you are looking for we guarantee to have the right solution for you within our Together technology portfolio.
Explore our Mitel services below and working together, let Opus help you with your Mitel technology strategy.
MITEL MIVOICE BUSINESS
Enterprise communications tailored to your needs
MiVoice Business is a business communications platform that delivers feature rich voice, messaging, mobility, presence, conferencing and collaboration – for end to end enterprise communication.
MITEL MICLOUD FLEX
Resilient, scalable and secure enterprise cloud communications and collaboration
MiCloud Flex is our premium hosted cloud communications solution that is designed to meet the demands of todays changing environment, providing rich UC, team collaboration and built in customer experience applications.
MITEL MICONTACT CENTRE
Ensuring every contact makes a lasting impression
MiContact Centre is a portfolio of applications designed to maximise the efficiency of all contact centres. Whether you have a small contact centre with a handful of agents or a large multi-site centre, our MiContact Centre solution is designed to meet the requirements of any size contact centre.
MITEL PHONE SYSTEMS
Seamless communications and collaboration
Our comprehensive range of Mitel telephone systems provide mobility, agility, unified communications anywhere on any device together with customer experience solutions to set you apart from the competition.
Collaborate effortlessly amongst employees, partners and customers
MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are.
MITEL MITEAM COLLABORATION
Bring together communication and collaboration into one integrated work stream
With MiTeam Collaboration you can bring together all your different methods of communications collaboration and sharing into one integrated work stream that works anywhere, any time and on any device.
MITEL MITEAM MEETINGS
Work more efficiently and enhance workplace communications
MiTeam Meetings is a multi-party video solution designed for those who want to work more efficiently and enhance workplace communications with seamless transitions between voice, video and chat capabilities to offer a true collaboration experience.
MITEL TEAMS INTEGRATION
Fully managed Mitel Voice Solution for Microsoft Teams
Make the most of your Mitel investment by combining your Microsoft Teams account with a Mitel call control platform, you will have access to the collaboration of Microsoft Teams with enterprise telephony features at your fingertips.
MITEL IP PHONES
The complete range of Mitel Digital and IP phones
Opus offers the complete range of Mitel digital and IP phones – everything from affordable, entry-level phones to sophisticated IP phones and devices with cordless handsets, conference units and attendant consoles.