Opus Technology are one of the UK's contact centre specialists

Opus are contact centre specialists who have been in business for over 30 years as an independent and privately owned technology company. At Opus our ethos has always been to listen, understand, deliver and support. Working with some of the very best industry leading partners like Mitel, Cirrus, 8×8, Gamma and Microsoft we can develop a contact centre solution to your exact requirements.

Tailor-made Solutions

We understand that no one size fits all for your contact centre requirements and can deliver tailor-made bespoke solutions for on premises, cloud or hybrid communications, collaboration and contact centre solutions – no matter what your requirements or size of contact centre.

Our team work with you to understand the challenges and opportunities in your contact centre and then work in partnership to implement these seamlessly within your organisation.

Why do clients choose to partner with Opus?

OUTSTANDING CUSTOMER
EXPERIENCE

It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.

COMMITTED
TO HIGH
STANDARDS

Our world class expertise is delivered by our internal teams and best of breed tech partners.

FULLY TAILORED
STRATEGIC
SOLUTIONS

We are technology agnostic and only deliver a business outcome driven approach.

CONSISTENT
SERVICE LEVEL PROMISE

We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.

Delivering a world class customer experience

Accredited by the Institute of Customer Service Service Mark Certification, we pride ourselves on being a customer-driven and service-led technology provider, our 2% customer churn rate reflects this. Opus focus on delivering tailored technology with purpose and building long-term partnerships together with our clients.

We work with the following partners

We partner at the highest levels with a select number of service providers. This means our engineers are certified to the highest standards and we have the specialist knowledge required, to support customers during the design, delivery, and ongoing support of their technology services.