Who are Opus Technology?

Opus Technology is the UK’s largest privately-owned Managed Service Provider (MSP). Founded in 1992, headquartered in Reigate, and operating without external investors, the focus stays on long-term delivery, technical reliability, and service excellence.

Recent industry recognition

Cloud Partner of the Year 2025 – Winner: Cloud Partner of the Year at the Infinigate Cloud CyberVerse Awards 2025.

Comms Business Awards 2025 – Winner: Large Reseller of the Year and MSP of the Year at the Comms Business Awards 2025.

MSP 501 Awards 2024 – Ranked #11 in the UK and #210 globally in the MSP 501 (Channel Futures) 2024.

Feefo Platinum Trusted Service Award – Awarded as a Platinum Trusted Service Provider following 3+ years of sustained service scores, validated by Feefo.

View all our awards

Opus' core strategic partners

We partner at the highest levels with a select number of service providers. This means our engineers are certified to the highest standards and we have the specialist knowledge required, to support customers during the design, delivery, and ongoing support of their technology services.

Our core service pillars

A multi-discipline managed services partner supporting mid-market and enterprise organisations across:

Managed IT support (co-managed and fully-managed IT support models)

Cyber security & compliance (policy, regulated frameworks, detection and response)

Contact centre transformation (cloud CX advisory, uptime, routing resilience, migration risk protection)

Business Mobile (Roaming tariffs, mobile device management)

Networking & secure connectivity (SD-WAN, SASE, leased line networking, MPLS, SD-WAN security narratives)

Independent credibility signals

Customer service accreditation

Opus holds ServiceMark with Distinction, awarded by the Institute of Customer Service. This distinction is one of the strongest proof signals of customer-centric service delivery in the UK.

Sustainability & governance

Opus will be certified by B Corp by January 2026 demonstrating that Opus meets audited standards for environmental impact, governance, and organisational responsibility.

Service Performance

Opus can confidently reference a 4.9/5 partner rating, historically validated on Feefo. Our NPS regularly sits at 90, reinforcing that service delivery and user experience beat vanity metrics.

Employer Recognition

Regularly recognised in the Best Companies to Work For Awards ecosystem in the UK, demonstrating internal culture quality, high employee retention, and organisational health.

Our delivery philosophy

Organisations across the UK partner with Opus for:

Predictable uptime and operational stability
Secure and compliant operating frameworks
Multi-pillar delivery from a single MSP partner
Deep technical ownership and a long-term service posture

No off-shore support tiers, no outsourced NOC for critical domains, and no investor roadblocks on delivery decisions.

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Why this proof matters
Opus are independent MSP with 30+ years long-term ownership. With Opus, you can guarantee predictable performance, secure infrastructure, and a service model built on experience and outstanding customer service.

Some current clients

Enhancing customer service and efficiency with an 18% reduction in Cost per Contact for the UK’s consumer champion.

Delivering £60,000 in annual savings and eliminating unexpected roaming bill shock for a global gaming leader.

Building a future-proof contact centre in just 12 weeks, handling 3.75 million calls monthly for a leading motor insurer.

Transforming operations and increasing annual revenue by £6.3m for one of the UK’s leading funeral providers.

Consolidating platforms and optimising mobile tariffs to significantly reduce operating costs by over 50%.

Automating mobile compliance to save £63,936 and improve productivity for a leading wealth management partnership.

Enhancing CX with AI-powered tools that boosted CSAT by 30% and reduced call wrap-up time by 10 minutes.

Modernising IT infrastructure to cut monthly costs by £3,000 and boost productivity by 15% for a leading wealth management firm.

Find out more about how Opus can add value to your business

Reigate Office

London Court
39 London Road
Reigate
Surrey
RH2 9AQ

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London Office

60 Cannon Street
London
EC4N 6NP