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JOIN OUR EXCLUSIVE COMMUNITY
MANCHESTER CX LEADERS EXCLUSIVE LUNCH
16TH APRIL
An invitation-only networking lunch bringing together senior CX leaders for open, peer-led discussion in one of Manchester’s most exceptional private dining rooms.
Our exclusive community of senior leaders come from different industries and sectors. Some of our recent attendees came from these companies.
Register your interest to request a seat at this exclusive lunch
Our exclusive community comprises of senior leaders from different industries and sectors. We bring our community together on a monthly basis to help them gain industry insights to help them overcome their challenges and develop meaningful and valuable peer networks in a relaxed, premium setting. Places are limited, please request to join our community by completing the below form and we will be in touch with a confirmed place.
Our community feedback
I am very selective about the events I attend (for a variety of reasons) but I really enjoyed yesterday. Light touch on the sales, lots of great conversation and networking.
Neil DavisonCTO - Macfarlanes LLP
It was really valuable being able to relax and informally network with lots of people within the field.
Alex MilneSenior IT Manager – The Hood Group
An outstanding event, thank you to Opus and all your colleagues for making it happen.
Terry PeasonHead of Commercial Developments – The Pet Vet
It was a fascinating afternoon and I'd like to thank Opus and the organisers
Adam StoneOperations Director – Westminster Wealth Management
The networking opportunity was great. Thank you for an insightful afternoon.
Susan GibertDirector of Customer Experience - Sciensus
SEXY FISH MANCHESTER | 16TH APRIL 2026
12:00 - 16:00
Topic: From AI Promise to CX Impact: Driving AI Forward in the Boardroom
- Open, peer-to-peer discussion with senior CX leaders
- Cross-industry insights
- Honest conversations around real challenges
- Practical actions to apply immediately
- Exceptional food in one of Manchester’s finest locations
What will I gain?
- A clear view of how to move AI from concept to real CX and business impact
- How leading organisations are positioning AI at board level alongside CX strategy
- Practical ways to prioritise AI initiatives that improve customer experience and operational performance
- Approaches to align CX, Digital, Data and Contact Centre teams around AI driven transformation
- Real examples of what works and what does not when scaling AI across the customer journey
- New thinking on balancing automation, insight and human interaction to deliver better outcomes
- Valuable peer insight and connections you can continue learning from beyond the session