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TELECOMS SOLUTIONS
MICROSOFT TEAMS
PHONE
Access to enterprise grade telephony with Microsoft Teams Phone and benefit from our specialist Microsoft Teams consultancy services.
Microsoft Teams Phone the cloud-based phone system where you can make and receive voice and video calls over PSTN or an internet connection
One of our most popular business telephony solution is Microsoft Teams Phone. Microsoft Teams enables you to chat, meet, share files and work with other business apps, making it a central software hub for workplace communication and collaboration. You can now add enterprise grade telephony to your Microsoft 365 subscription to make and receive calls on the same platform using Microsoft Teams Phone (formerly Microsoft Business Voice) or implement Teams Phone Mobile.
Enjoy all the benefits of Microsoft Teams but with enhanced call control features and carrier grade infrastructure to enable full voice capability natively into Microsoft Teams. Our specialist Microsoft Teams consultancy services enable you to do just this.
The Microsoft Teams phone system enhances communication and streamlining productivity
Microsoft Teams Phone system facilitates seamless collaboration by bringing everything together in one shared workspace enabling group and private messaging with threaded and persistent conversations.
- Use anywhere, any time and on any device
- Integrates with Word, Excel, PowerPoint etc
Synchronises with Outlook calendar - Enables secure chat and HD video meetings
- Facilitates project streams and team working
Our current service level metrics
Microsoft Teams direct routing provides flexibility and cost benefits
Our Microsoft Teams direct routing service is the flexible, accessible and cost-effective alternative to the Microsoft Calling Plans with enhanced call control features and carrier grade infrastructure.
- Enterprise level call handling and distribution
- Fraud management and spending alerts
- Enterprise Service Level Agreements
- Itemised billing, no credit card required
- Powered by UK’s No.1 SIP Trunk provider
Some of the organisations Opus work with
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Our CX Discovery solution is a consultative framework aimed at helping organisations transform Customer Experience (CX).
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Microsoft Teams Phone Mobile
Teams Phone Mobile, launched and exclusively available on EE, is a new feature enhancing PSTN connectivity within Microsoft Teams.
It enables users to utilise their SIM-enabled mobile phone as a Teams phone without using the Teams app. This allows seamless switching between mobile and desk environments, using a single phone number. Teams Phone Mobile represents the first true unified communications solution, catering to a mobile-first workforce with flexible and efficient mobile-centric experiences and enterprise-grade telephony.
Why do clients choose to partner with Opus for Microsoft Teams Consultancy?
OUTSTANDING CUSTOMER
EXPERIENCE
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
COMMITTED
TO HIGH
STANDARDS
Our world class expertise is delivered by our internal teams and best of breed tech partners.
FULLY TAILORED
STRATEGIC
SOLUTIONS
We are technology agnostic and only deliver a business outcome driven approach.
CONSISTENT
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
Read our live client feedback
Frequently Asked Questions - Microsoft Teams Voice
Microsoft Teams Business Voice turns Teams into a full cloud-based phone system. It enables users to make and receive external calls directly from the Teams interface using Microsoft 365. Opus are experienced in rolling out complicated Teams deployments.
With Teams Phone and a suitable calling plan or Direct Routing from Opus, our customers can make and receive external calls using their Teams app on desktop or mobile and use Teams like a regular phone.
Yes, your current business numbers can be ported to Microsoft Teams through a simple migration process. The Opus service desk manages all our clients number porting requests to ensure minimal disruption.
To use Microsoft Teams, no special hardware is needed. Teams can be used with your existing devices via the Teams App. However, certified headsets and desk phones can enhance call quality and user experience.
Opus provide a variety of Microsoft Calling Plans or Direct Routing options for Teams. We can help you choose the most cost-effective and flexible solution for your needs.
Find out more about how Opus can add value to your business
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