Opus are a leading provider of managed and outsourced IT Support in London
Based centrally in Cannon Street, our outsourced IT services cover everything from 24/7 helpdesk support to network maintenance, data backup, and market leading cyber security solutions.
We have a large client base across London spanning many verticals such as legal, finance, hospitality, travel, professional services and more.
We provide a technology agnostic approach to IT and are accredited with world renowned vendors such as Microsoft, Mimecast, Cisco Meraki, Acronis to give you the freedom to choose the best suited technologies for your organisations needs without being tied to any specific brand or platform.
Realtime customer reviews
Opus are the most trusted provider of IT support in London for outstanding customer experience and consistent service levels
Opus pride themselves in delivering a world class customer experience backed by our Service Mark accreditation from the Institute of Customer Service. Our consistent service performance is reflected in our customer satisfaction as our live customer reviews.
We are proud to have achieved an impressive Net Promoter Score of 83, which places us well above the industry average. This showcases our ability to create loyal and satisfied customers who are keen to recommend our IT support services to others.
Current performance metrics
Opus has a large 24/7 service desk and team of IT consultants to provide the strategic expertise required to take your business to the next level
Our London based IT Support solutions and service wrap enable you to fully optimise your IT operational effectiveness throughout your organisation.
Resourcing IT departments is costly and specialist IT consultants come with an expensive price tag. By outsourcing your IT support to a London based Managed Service Provider you gain access to the highest level of service desk expertise for a fixed monthly cost without the outlay of an expensive internal team.
Why do client choose Opus as their IT partner?
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
We are technology agnostic and only deliver a business outcome driven approach.
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
Strategically located in Cannon Street, right in the heart of London
Our London office is centrally located at Cannon Street, to ensure we can quickly provide on site IT support in London when required. We also have our large HQ located just outside the M25, in Reigate.
LONDON OFFICE ADDRESS:
60 Cannon Street
Our core IT support services
FULLY MANAGED IT SUPPORT
Our fully managed IT support contracts are flexible and scalable, and designed to accommodate all types of business needs.
Unlock the potential of your cloud infrastructure with our expert Cloud optimisation services that deliver unparalleled performance and efficiency.
Our team of Consultants will understand your business goals and define a robust IT Strategy to ensure your IT is scalable and future proofed.
Protect your business from the unexpected with our Backup and Disaster Recovery solutions that ensuring your data is always secure and recoverable.
The business benefits our outsourced IT support in London
Access a team of specialist IT expertise
All team of consultants have a wealth of experience and are vendor certified to ensure we deliver the highest level of expertise to our clients. Opus are fully accredited partners with the main technology vendors.
Fully scalable in line with business growth
Our IT support contracts are flexible meaning you can up and downscale your outsourced IT support requirements as your requirements change or your business grows.
Our consultants have up to date industry knowledge
With an outsourced IT contract from Opus, you’ll be working with specialists in the field that are vendor trained and the first to know about the latest releases including how to avoid global price increases.
Add on specialist IT consultancy
Aside from managed IT support you can benefit from our IT consultancy services which are procured on a project by project basis designed around your specific business needs, these also include IT security.
Power your business with the latest tools
Opus offers clients, highly specialist expertise and the ability to have your IT estate monitored by industry leading tools and software which can often prove unaffordable or out of reach for internal IT teams.
Our strategic outsourced IT solutions, include a level of proactive monitoring implemented as a preventative measure rather than a reactive cure. This lessens the risk of things going wrong and downtime.
Commonly asked questions about our outsourced IT support services
Our London office is centrally located at 60 Cannon Street, London EC4N 6NP. We chose a central location so we are within a short distance to our clients office locations across the city.
Outsourced IT support offers a host of benefits from cost efficiencies, added expertise, around the clock support to proactive management and access to software and tools otherwise unaffordable.
Internal IT teams are expensive and you’ll also need to invest in continual training. With outsourced IT support you have access to a team of specialist IT consultants who are trained in the latest technology.
We provide a wide range of outsourced IT support contracts over a 36 month duration, the cost depends on your requirements. IT support during office hours is inclusive and there is the option for our clients to upgrade to 24/7 cover if required.
Retained technical support, IT consultancy, backup, IT security and network connectivity can be provided within our outsourced IT contracts.
Our fully integrated service offering
All encompassing private and cloud unified comms solutions.
Fully managed, cloud based omni-channel contact centre solutions.
Complete business mobile solutions inc. device management and call recording.
Market leading outsourced IT, Microsoft and cyber security solutions.
Connectivity solutions including internet, SD WAN, MPLS, voice & connectivity.
Document management systems and managed print services.