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MANAGED IT SERVICES
OUTSOURCED IT SUPPORT IN SUSSEX
Managed IT support and consultancy for SME and mid-market businesses across East and West Sussex.
Your local partner for managed IT support in Sussex
From Brighton to Crawley, Hastings to Worthing, businesses across Sussex trust us to provide reliable and proactive IT services. Our IT support in Sussex combines local expertise, fast response times, and advanced cybersecurity measures to keep your business systems secure and efficient. Opus are proud to be the only managed service provider in the UK to hold the Service Mark accreditation from the Institute of Customer Service.
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We provide both fully managed or co-managed IT Support in Sussex
Our Sussex-based support team offers both fast remote resolution and onsite support when needed. With engineers covering Brighton, Crawley, Eastbourne, Hastings, Worthing, and beyond, you’ll always have access to timely, expert help.
With fixed monthly pricing you can choose from fully managed IT support and a managed IT infrastructure service for complete management of your IT needs, or co-managed IT support if you have an internal IT team that needs additional support and expertise.
Current Performance Metrics
NET PROMOTER SCORE
0
Month on month we survey our customers to ensure our customer experience levels remain consistently high
CUSTOMER SATISFACTION
97.5
%
CSAT is measured closely to ensure our customers are satisfied with their products, services, and interactions with Opus
FIRST TIME FIX ON A P1
99.2
%
We pride ourselves on delivering fast first time fix rates to ensure faults are resolved quickly on P1 incidents
Keeping sussex businesses secure with proactive IT support
We are not a break-fix managed IT support provider, Opus are strategic. Our proactive monitoring tools keep a close eye on your IT infrastructure, detecting potential problems early and resolving them before they cause disruption.
Our IT support is built around our focus on cyber security. We are Cyber Essentials Plus and ISO 27001 accredited, providing Sussex businesses with advanced protection including EDR, MDR, and XDR services.
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Enquire about our managed IT support
Our core technology partners
End-to-end IT support for growing Sussex businesses
Our local Sussex engineers support businesses across Brighton, Crawley, Worthing, Hastings, Eastbourne, and nearby areas.
We also take care of your cloud systems, from Microsoft 365 backup and Azure to hybrid environments, making sure they’re secure, efficient, and helping you reach your business goals. And because no two businesses are the same, our support grows with your business needs, growing as you grow.
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Opus are the complete managed IT support provider
We offer 360 degree support from managed IT to disaster recovery and cyber security services.
IT Security Consultancy
Protect your business with market leading IT security expertise to effectively defend and protect against cyber threats.
Cyber Essentials
Gain cyber compliance to with the Cyber Essentials Plus certification, that’s often achieved in addition to ISO 27001.
Business Continuity
We help you form a strategy to sustain critical operations during and after disruptive events with our business continuity services.
Disaster Recovery
We help our clients formulate an IT disaster recovery plan (DRP) to outline procedures that help them respond to unplanned incidents.
Outsourced IT Support
Benefit from a team of specialist IT professionals and an on demand service desk to assist your with IT issues as they arise.
Benefit from cost savings and access to vendor trained IT engineers to proactively manage your IT and security needs.
Managed IT Infrastructure
Peace of mind with monitoring, maintenance, updates, security, and infrastructure troubleshooting around the clock.
Managed Cloud Services
We provide partial or full management of your cloud infrastructure, ensuring your cloud environment runs smoothly
Commonly asked questions about our IT support services in Sussex
While many issues can be fixed remotely, our local engineers can provide onsite IT support across Brighton, Crawley, Hastings, Eastbourne, Worthing, and the wider Sussex region whenever you need us.
We are Cyber Essentials Plus and ISO 27001 accredited, and we provide advanced protection through services such as EDR, MDR, and XDR. This layered approach ensures your business remains secure against both common and emerging cyber threats.
We offer co-managed IT support, meaning we can complement your in-house IT team by handling specific areas such as cybersecurity, cloud management, or out-of-hours support.
Our cloud expertise covers Microsoft 365, Azure, and hybrid environments. We handle migrations, ongoing management, and optimisation to keep your cloud systems efficient, secure, and aligned with your goals.
Areas we also cover
