Opus expands its partnership with 8×8 and Virtual 1 to offer the best cloud technology for customers
Opus has further strengthened it’s market position and commitment to offering end to end quality service and support to customers by partnering with leading software-as-a-service provider 8×8 and UK network provider Virtual 1 to provide an end-to-end solution that guarantees voice quality and reliability while also enabling us to take sole responsibility for support in order to deliver the highest standards of service for our customers.
At Opus we pride ourselves on bringing together the best of breed products and services and integrate them into a fully managed and supported end-to-end solution for our customers.
Speaking of this partnership, Sales Director Michael O’Donnell said:
“What sets us apart in the market is our commitment to quality service. We want to offer true value to our customers but if service drops because of a connectivity problem through a third party, it can be more of a challenge to fix a customer’s problem. Partnering with 8×8 allows us to offer the best cloud technology for our customers, with global reach, all in one platform. We are a fast-growing company and need a partner who can match this scale – the commitment from the 8×8 team to find bespoke solutions for us and our customers means they are the perfect partner for us.”
8×8 combines unified communications, team collaboration interoperability, contact centre and analytics in a single, open and real-time platform. 8×8 eliminates information silos to expose vital, real-time intelligence across all clouds, applications and devices to improve individual and team productivity, business performance and customer experience.
About Virtual 1
Working exclusively for the wholesale markets, Virtual 1 operates one of the most advanced networks in the UK, deliver a high capacity, low latency network which is also privately connected to market-leading UC, SIP and Cloud solutions. Their 1Portal, places the control of the solutions directly in our hands.