BUSINESS TELEPHONE SYSTEMS
We provide a wide range of industry leading business phone systems, world class service and support.
Streamline your business phone systems
Effective communications and reliable telephone systems are key to the success of any organisation. Whether it’s needing a streamlined system for internal communications or giving your customers the best possible service, it’s smart to invest in the key platforms that connect us.
An outdated communications platform implies an outdated organisation. Our aim is help organisations succeed and thrive by providing purpose driven technology backed by engineering excellence and a personalised customer service experience. Discover what you can achieve with Opus as your business telephone system partner.
Why partner with Opus for your business phone system?
- We have over 30 years experience of designing, delivering and maintaining telephone systems
- We are a Mitel Platinum Partner for on-premises, hybrid and cloud based solutions
- We are a Gamma Platinum Parter for the Horizon hosted telephony service
- We are one of the largest 8×8 cloud telecoms partners in the UK
- Our in-house engineering team is trained to the highest levels with all of our vendor partners
Our business telephony partners
Mitel Telephone Systems
Unified communications together with customer experience solutions to set you apart from the competition. Mitel solutions offer productivity enhancing applications and mobility solutions.
Gamma Hosted Telephony
Our Horizon Hosted service is a cloud-based IP telephony service that offers flexibility and a choice of hardware and applications to deliver a the latest in business communications without capital outlay.
8x8 Cloud Telephony
Our 8X8 solutions arm employees with the tools they need to communicate, collaborate and access valuable data in one easy to manage solution. Calling, messaging, analytics, contact centre and collaboration.
Our current performance
Independent, technology agnostic advice
Supporting organisations nationwide and beyond since 1992. Opus has gained the reputation for delivering robust and reliable business telephone systems to suit the needs of any organisation.
As a Platinum Parter with Mitel, Gamma and 8×8 Opus offers bring the best solutions and services tailored to your business needs. We can provide you with independent advice, experience and expertise, to help you make the right choices for your communications.
We pride ourselves in delivering outstanding levels of customer service
Recognised by the Institute of Customer Services with the ServiceMark accreditation and regularly scoring about all industry standards, you can be sure of a personalised service from Opus.
Our in-house engineers, solution design specialists and experienced project management team will ensure projects are executed smoothly and on time. Meanwhile our customer service and technical support teams will ensure any issues are resolved promptly and to your satisfaction.
Our fully integrated service offering
All encompassing private and cloud unified comms solutions.
Fully managed, cloud based omni-channel contact centre solutions.
Complete business mobile solutions inc. device management and call recording.
Market leading outsourced IT, Microsoft and cyber security solutions.
Connectivity solutions including internet, SD WAN, MPLS, voice & connectivity.
Document management systems and managed print services.
Frequently Asked Questions - Business Telephone Systems
Depending on the type of business phone system they work in different ways. Traditional telephony works using a PBX. Cloud telephony works by converting analogue voice signals into data packets, then transmitting them via the internet.
There is no fixed price for business telephony. Costs depend on a lot of factors including the number of users. the type of telephony being implemented and the additional features required. Contact us for a quote.
Every business is different and you know the needs of your business best most can benefit from these key business phone features, these can include: Call Coverage, Calling Features, Collaboration, Mobile Features, Phone Numbers, Phone System, Voice Intelligence & Analytics, Voicemail & Messaging.